Tag Archives: behaviours

Time for millennials to get out of the boomers story and write their own

Rice Media’s Ivan takes on what he calls The Boomer’s Mentality on ‘Hard Work’ in Singapore was a refreshing characterisation of the workplace issues faced by the millennials of this island state. I previously wrote about how the boomers taking ‘motivation’ for granted is a big problem for the younger ones. And I shared mostly about the factors that were driving the kind of narrative that we have for our lives and future in Singapore; the fact that our forefathers were driven by a vision of the future that consisted of lifestyle-deltas they could aspire towards but for Singaporeans today, to coax them into adopting that sort of aspiration would almost be demeaning to them. A new sense of purpose must be imbued in them — and it’s not longer about winning the race to be the top <fill in the blank> hub.

And while we did top the Smart City ranking for the second year running, it’s not about chasing league tables. We need to remind ourselves that indicators are by products that are correlated with desired outcomes but not outcomes we are gunning in and of themselves. Our forefathers did not set out to outrank other cities in ‘Smart City ranking’ — they had simple goals of improve water supply, sanitation, access to electricity, greater convenience in banking, access to government services, payments and so on. The question is, what are our simple goals now? What should the millennials aspire to, for their nation if not for themselves? How are we going to improve over the great achievements that our forefathers have scored for us and the successive generations?

I think we are running into what Clayton Christensen calls the ‘Innovator’s Dilemma’ if we are joining big firms, following our forefathers’ models of management and “innovation”, and walking the proven path. In fact, our newer generation of leaders are faced with this challenge. If we have the pressure of being mocked for taking actions that are not ‘needle-moving’, then we risk forgoing potentially disruptive actions with significant impacts that have yet to to be ‘proven’. And this, is where I think millennials will start to play an increasingly important role.

Our role is not to inherit the burden of a legacy or be benchmarked against our forefathers in our level of ‘hunger’ or ‘hard-working-ness’. In fact, I once saw Angela Duckworth post this quote when she was promoting a particular episode of ‘No Stupid questions’:

“Are you working hard to achieve your goals or are you working hard to avoid failure?”

Angela Duckworth (here)

Boom. Mind-blown. The latter point does describe me sometimes in my workplace! And that reveals to me that finding the right motivation and the right sense of purpose is so important. As each successive generation inherits the legacy of the previous, wildly-successful generation, a bit of their ‘working hard’ inevitably become just a matter of trying ‘not to be <fill in this blank>’ rather than ‘to be something’. Because we may have perfectly managed to capture their systems, processes and all manner of operating procedures but their intents, purpose, motivations are often lost with them. We need to find our own versions, and we have to craft our own story.

For me, it means being more selective about the purposes by which you devote your mental and physical resources and talents; and no longer subscribing to the traditional views of what constitutes merit. Perhaps we need to start creating our own industries domestically that creates the kinds of jobs that we want rather than to wait out for the government to draw the MNC investments, or for their direction on what is the next big thing. Maybe it doesn’t matter that the initial product we built is not global or doesn’t scale. How many decades did it take before Laksa was packaged and exported as a product and enjoyed by the west? Did it diminish the economic opportunity or our ability to capture its value? Get informed of our greater economic challenges, and opportunities and craft our lives around it so that we contribute to the narrative of our future rather than being just a passive recipients of circumstances.

The sense of ‘entitlement’ is sometimes a manifestation of high standards millennials have come to expect of others — turn it into a positive by applying that to oneself and to learn to be able to serve others with the standards you expect of others. Use your creativity, exposure to huge amounts of connections in the online world and digital-savviness to create and participate in new things. And I think our narrative is about dethroning the mindset of an ever-growing economic pie, or the anxiety associated with lack of economic growth. Our narrative should be about creating a more helpful, united society that shares with one another, that learnt to shed the neoclassical economic burden, to be a better version of Singaporeans than our forefathers have been, having forged ahead largely for themselves and their family in mind. Now we want to have more of our community in mind, more of even our environment and nature in mind.

We also want to rethink the role of the government; after all, they have actually accomplished quite a fair bit of what they’ve been trying to do by way of improving the livelihoods of general populace. Maybe they can shed some bureaucracy and release more talents into the economy to invigorate it with greater entrepreneurism? Beyond risk-sharing and incentivising entrepreneurship, maybe there’s some rewriting of the social compact where the extreme inequality generated by risks in the marketplace is being mitigated by risk-sharing across cohorts of entrepreneurs? This could be just about successful entrepreneurs hiring the ones who may not have done so well (a la Andrew Yang).

I think more importantly, we want to confess the failings of meritocracy even as we trumpet its successes. And we want to be more conscious as a generation to deal with the negative consequences of ‘meritocracy’ especially the psychological ones. As we de-stigmatise psychological and mental issues, we also want to recognise that building up mental strength of the society overall is as important as building up the physical fitness of the populace.

So let us build not just a smart city of the future; but one that is secure, and confident, not about chasing league tables, KPIs, or GDP, but about genuine well-being of our people. Walk the unproven path, because we need to disrupt ourselves to move on to our next S-curve as a society.

This is part of a series of republished articles from my Medium page because I am worried about the platform ceasing to be. A previous version of this article was published in here a while back.

Magic of going through the bad

If you think you are not good enough to do something, then ask yourself if you’ve been bad enough. I recall a time when my English was really bad. Actually it is still bad. And so is my writing. But I never let ‘my bad’ stop me; it is precisely going through being bad that one can be good.

And this animation by Danny Gregory puts that message together nicely. Enjoy.

Means of life

James Clear, author of Atomic Habits made an astute observation that led to his exploration of habits and eventually the best-seller. He observed that people often had the same goals but they do not end up with the same results. This meant that goal-setting, while being an important first step, wasn’t what achievement is about.

Our culture sometimes seem to think that setting up goals is enough, that it would naturally push everyone or everything to place. That cannot be farther from reality; and having that sense of purpose for life isn’t exactly sufficient. We need to discover the means by which we fulfill our purposes and reach the goals.

What do you think are your means of life? Is it about money, resources? Financial wealth? Or relationships, connections, networks? What fuels you towards your life goals?

Earnest expectations

So I continue my 800th post no longer continuing from the streak I had nurtured over the past two years or more. It doesn’t mean anything as long as I don’t allow it to. Streaks work because it helps build habit and some kind of psychological strength. But if the streak is short, it is way harder to resume when it is broken. Maybe it has to do with having established our expectations of ourselves.

For me, the short pause in writing was during a period of genuine break from the distractions of the world and for the first time since the pandemic started, I had some kind of real rest. One that was more extended than what I had since 2019.

I realised how much more we have drifted from being human, the kind of expectations we have of ourselves and society. There were much bolder and better expectations we can have but we choose not to, rather falling back on productivity and some numerical metrics. What about being kinder, or more patient, or caring better for others? What about refusing to do anything that can cause me to feel ashamed should I have to account the deeds to my family, or a journalist, or the world?

There are better high expectations we can have of ourselves. They are waiting for us to adopt them.

Picking problems II

I wrote about how people can’t solve problems that they are not willing to have. Yet one has to master the art of picking the right problems to work on as well. There had been times in my life when I wasn’t sure which problem to pick on dealing with and my attention became so diffused I wasn’t actually solving any problems but simply touching and going.

A lot of that life was during my previous career. We were often under a lot of pressure to do many things and deal with lots of problems with limited resources. And the result was the need to frequently and quickly get through a problem, declare it solved, and then go on to another one. There were long term issues, and shorter term ones. And one must learn to be able to prioritise them, as well as to properly trade-off resources across the long and short term challenges.

That prioritisation eventually becomes another challenge in itself. And this sort of self-referencing issue keeps popping up over my professional life. I discovered the importance of setting up buffer time for planning, to set aside budget for solutions to manage budgets and to ensure sufficient rest to be able to actually be producing more. Often times, we don’t recognise that the problems we pick naturally lend themselves to some peripheral problems that we need to deal with. That problems actually comes in a package when we are picking them.

Chicken and egg problems

I first heard about this as a question around which came first and the challenge of studying causality in somewhat circular systems. But then it was also characterised as a problem when we want to develop a new system to displace the prevailing one. It is some kind of situation where you need something to start another and you need the other to get the something you need.

Classically, if you want a thriving business, you need customer, stakeholder support but in order to do that, you need to have the business first. Or that you need capital to build a business but then quite likely the route to getting money for capital is to have a business. When success builds upon success, based on what you can observe, then you have a chicken-and-egg problem on hand when you want to create the success to begin.

Essentially anything that involves some kind of circularity exhibits this kind of problem when it needs to be first put in place. Several strategies have been looked into for this problem. There’s bootstrapping – which generally entails squeezing out some resources from existing pockets/spaces to be able to get the first bit of results which will drive more. And then let it snowball.

There’s the ‘fake-it-till-you-make-it‘ approach, which involves essentially lying to at least a small group of stakeholders to get them onboard in order to bring in the others. I do not recommend this. Finally, you could also take immense amount of risks, exhausting resources, adopting the ‘build-it-and-they-will-come’ approach.

Governments in particular do all three a lot. And it can be wise to learn from them when it comes to business. Sometimes they can be good entrepreneurs.

Being entertained

After sharing David Foster Wallace’s speech, I looked a bit more into the things he said about the kind of themes he tend to think and write about. One of the really big theme is some kind of cultural addiction to entertainment, and in some sense, the growing feebleness of the mind – especially the part that deals with deeper thinking and autonomy.

We have in some sense, replaced that powerful autonomy that Victor Frankl described about the choice of our response to external environment/circumstances, with a kind of superficial sense of choice: which shampoo to buy, what clothes to wear, the jobs to desire, etc. We become weaker at assessing which politician deserves our vote, which friends deserve more of our attention, what character and values we want to truly establish for ourselves and kids.

The sheer noise and pervasiveness of entertainment, and the values of banal, basic type of stuff that gains our attention comes to dominate our lives. Intellectual domains becomes devolved to just what is considered professional and sophisticated at work, or some kind of aristocratic indulgences. Ordinary lives, which is often much more transcendental than we care to recognise, becomes just ordinary for the lack of exercising that deeper bits of our minds.

Market capitalism

Economics is not a discipline of the capitalist though they might think so. Because the communist had their study of economics and the manner of trying to deploy the calculations and understanding in central planning. But I digress. What I’m pondering over recently, is that intricate link between the market and capitalism. I wonder, if there was something apart from market capitalism. And as it turned out, there are ideas of alternatives around state-capitalism which is where the state tries to accumulate capital and operate an economy dominated by state-owned firms. But to some extent, that is what communist regimes have sought to do. So ultimately, the ideas of capitalism, when taking the notion of the market away, actually represents something very different from what we commonly believe to be capitalism.

In that sense, capitalism as we conceive it probably still has the market principles and ideals at the fore in the manner it is perpetuated. In that sense, the ills of modern capitalism isn’t necessarily the notion of capitalism per-se but allowing the (unguided) market to take the lead in too many of the things that actually matter. The idea of markets regulating themselves is honestly a little ludicrous to me. In an older world where there were many things in our lives that dominate including ideas around moral, characters, and virtues, we tend to be keen to govern the market and regulate it, seeing that there are higher laws to follow.

But in the world today, we increasingly allow the market to dominate our judgment of things, especially with regards to value of things – tangible or not. That means that what the society needs to care about, which might not be valued by the market properly, may just fall off the radar. It happened for the climate of the world; and who is to say that market capitalism is not coming for other things that truly matter to us as humans.

Who does the market serve?

For a government, it makes sense to periodically step back, figure out who and what the market is not serving that it should really be serving and create interventions to redirect the market.

This is why carbon regulations, carbon pricing and systems of disclosure is so important. And all of these entails the government and the people making a choice to take away that false liberty of choice that the market creates. This decision is driven by seeking to serve the people who otherwise would not be served by the market.

For example, in the case of people who are hard-to-insure. The market-based insurance approach makes things harder and harder for them as the companies are able to discriminate against them and pool only customers with better risk profiles.

The invisible hand is invisible but it is still guiding and directing. Better for us to articulate as a society how we want the market to serve us and get it to do just that.