Tag Archives: market

Gas in households

When corporates purchase carbon credits and try to ‘offset’ their emissions, environmental groups would accuse them of greenwashing and to a certain extent, tokenism. Yet when Victoria state government bans gas in new homes from 2024, environmental groups were pleased and herald it as some degree or progress and victory.

It is easy to pass this off as a big move. Developers of new homes may have more planning restrictions. Those buying new homes will need to stop using gas. Gas demand growth from households will slow down but gas use in homes are a really tiny fraction of 17% contribution to the state’s emissions by the gas sector.

At the system level, Victoria’s grid emission factor in 2022 is actually such that it emits 4.6 times more carbon dioxide equivalent than combusting piped gas for an equivalent amount of energy. You can easily work that out by consulting the greenhouse emission factors published each year. Of course, I’m probably ignoring some of the emissions associated with the distribution part of things and also with fugitives. The reason for this big difference is the presence of coal-fired power plants on Victoria’s grid. In any case, all renewable energy injected into the grid from wind and solar will be used. Coal-fired power plants provide the baseload and gas-fired power plants usually absorb the additional load demand. What this means is that during the times (early morning or in the evenings) when you’re using electricity for heating or cooking in households, it is quite likely you’re consuming more gas fired power than solar power (whose generation peak in the mid-day).

There are questions on the efficiency of the whole process. Burning gas at power plants and converting them to electricity will result in some energy loss, and then using the electricity to convert it back to heat will mean a bit more losses (less than at the power plant of course); so heat applications for electricity isn’t all that efficient.

And then there is the question of energy bills. Whether you are consuming gas directly in the house or indirectly through electricity in the system, you are going to bear the cost of the gas that is consumed. In Australia, a large proportion of the cost of energy isn’t really in the energy itself but the share of cost that goes into infrastructure, especially that of distribution. Going full electric in households serves to help decarbonise the system only when the renewable electricity is supplied during the times when household’s demand peak. For solar, this is unlikely to be the case unless the household installs its own battery system to charge when solar generation is peak in mid-day. Batteries, additional distribution network assets to cater to peak renewable generation, are all infrastructure that will add to the cost of electricity.

So let us be honest about it: banning gas in residential use is unlikely to move the needle much in terms of decarbonisation in the electricity system right now. At least not all that much in Victoria. It is going to push the problem upstream where it can potentially be managed better. But a lot more actions will have to be taken. Would it improve indoor air quality for homes? Maybe, if your house is not properly ventilated but I doubt it is a very serious issue. Would it really reduce energy bills across the household? Quite unlikely. What it could accomplish is some degree of tokenism to pacify the groups of people who thinks it is a good idea.

Yet it is probably a setback for decarbonisation because we are narrowing ourselves to decarbonise by using a narrow set of technologies and forgetting about the ability to decarbonise gas through biomethane.

Sniffing industrialism

Professional services are inherently somewhat personal kind of service that depends a lot on the team delivering the service – not just because of the expertise required and involved but also the extent the team actually understands and care about the problem that clients have.

When one enters a professional service environment, it becomes easy to sniff out industrialism when you note that the bosses are just acting as managers, thinking about how they can increase more sales, upsell customers and mainly care about the metrics involved for sales but not delivery. And then when it comes to delivery, the culture is about doing the minimum, leveraging irrelevant previous work, failing to live up to promises.

We have all seen the big consultancies deliver such stuff. Perhaps especially the big four. Mariana Mazzucato talks about it in the Big Con. Workers need to sniff out industrialism in this sector and learn to opt out of it – by leaving or changing the way they serve. Clients need to sniff that out by walking away. The reason why such industrialism perpetuates is because clients sign up for them – they put procurement departments, try to boil everything down to basic metrics and uni-dimensional issues, and negotiate lower prices, driving vendors to cut back on service.

We’ve had decades of doing more, extracting more productivity out of our assets, workers and even vendors. Like the big fossil, you might think you’re winning, until you realise you’ve just driven the world to its end.

Conflicts of interest in professional services

One of the interesting arguments coming out of Mariana Mazzucato’s The Big Con is that because consulting firms are reliant on a continued stream of business from their clients, there is a conflict of interest as they would not be interested to help clients build the capability to solve problems by themselves.

I’m concerned about this argument because that argument can be made in many other situation such as a lawyer not wanting to help client get out of legal trouble or doctor not desiring his patients to recover, etc. It opens a whole can of worms and at the end of the day, boils down to a matter of professional ethics and the standards we need to uphold within the industry and sector.

I’ve an episode in Mondo Gondo about the financial advisory industry’s conflict of interest. Interestingly, Christopher Tan from Providend revisited this topic again recently. This matter of commission-induced conflict of interest underlies his motivation in founding of his firm. Yet he still struggles with the inherent tension across:

  • the need to make money,
  • the need to motivate and retain his good employees as well as
  • to uphold the interest of his client base.

There may be inherently some industries that are better off for the customers if they were not subject to complete free market type conditions.

Perhaps consulting firms should all continue to stay in the form of partnerships and not allowed to get too big. Likewise, financial advisory might be better off as an industry of freelancing individuals. They can be subject to strict industry and professional body standards rather than be firms operating with huge overheads.

Sales or professional service

Whether you’re in a law firm, accounting firm or consulting firm, as you rise up to Partner status, your major contribution to the company is deemed as sales. Nevermind you’ve accumulated lots of experience and is able to solve very tricky issues for clients, if you fail to bring business in, you have failed at your role. This is a challenging thought and it made me wonder whether the end point of growth in professional service and being able to serve clients well is just sales? Or is that all a false dichotomy to begin with?

How can we set up sales situations such that it is less adversarial, where we can be really win-win rather than see it as a zero-sum game. In some sense, it is true that a client can still get some kind of service from another firm, a competitor whereas when they walk away from you, your firm gets nothing. So it is very easy to see it as a win-lose kind of deal. And moreover, the client will be putting in process and structure to try and get the best deal out of their vendor. That is simply the way the mature market economy is set up. Can there be really different rules and different ways of working to contextualize situations in ways that are less tense and difficult?

Can sales be driven by the desire to serve and not to profit from the client? How can sales be set up such that the joy of service pays and profit is just a byproduct? I think the missing piece in the puzzle is really around the purpose and the conviction of the service to be rendered. When one is truly able to deliver superior service and product, with a strong faith that it will satisfy the clients’ needs, then the sales situation will be more of a win-win deal. The client loses out by walking out because you are the one who is able to bring the solution to the client.

The question is how do you know? Perhaps that is for another day.

Demand for energy is growing

We’ve been seeing on the news that 2023 will probably go down in history as the year oil majors backtracked on their promises towards the climate transition, and continued their trajectory of emissions as the demand for fossil fuels continue to grow.

This is exactly the kind of behaviour that makes it easy for people to keep painting them as the enemy. As a matter of fact, they risk painting themselves out of the low carbon future when they allow their “core” fossil fuel business to continue cannibalising their renewables business. Yes you heard me right; in refusing to see their core business as that of providing the world with sustainable energy, they are rapidly destroying a market they want to be part of.

Instead of seeing it as demand for fossil fuels, the oil majors need to recognise that there’s demand for energy – and it is growing. The opportunity to convert their customers to green users, energy users of the future rather than keeping them in the past. Their behaviour will at some point push the authorities to act even more aggressively against fossil fuels. The trouble right now is that they think the world needs them to go on spinning.

Mission of energy transition

The market has a role to play in the energy transition but the market is not responsible for the transition. Technological improvements and our sense of purpose or mission does not come from the market – they are exogenous inputs. What is challenging about the market is that it does have a life of its own and there are always entrenched interests pushing against the direction of the mission that the world is on. It is not just about gaining buy-in to the mission but unraveling the interests vested in it.

That is a serious conundrum especially when we need to transition fast. The bigger the vessel, the harder it is to steer and change directions. So it is with the market economy. The most vested the market is with the status quo, the greater the reach of the tentacles of the market through the system across areas of life, the harder it is for change to happen. Or at least directed, meaningful change.

It is probably time to recognise that the market can help drive the demand for greener fuels and renewable energy if the incentives are put right. It is also critical to recognise that the economics around change can be arbitrary and a snapshot in time. Cracking the puzzle is not just about performing a cost-benefit analysis and saying whether to proceed with this or not. It is about identifying the pain-points, challenging the status quo, re-jigging incentives and rallying the champions.

We have done that before, with ushering more peace, with managing overpopulation, with feeding hunger, dealing with poverty. We can deal with the challenge of climate change and the transition of our economy. If we make it our mission to do so, rather than to wait for the market.

Creating a market

We might not realise it but governments have a huge role in creating markets. This is because markets do not spontaneously emerge out of nowhere especially in highly developed economies. One of the reasons is that markets actually requires structures, institutions and frameworks such as rules and regulation can encourage players to step forward more boldly and grow the market.

Today, in Australia, despite the multi-dimensional benefits that bioenergy brings, and synergises with the traditional economy, there’s still little recognition of the low-carbon identity of bioenergy. And it is a shame that methane produced from biological processes are still seen as not too different from natural gas that is extracted from the ground. There is no forward direction by the government to stake the space and define the standards for biogas production, upgrading into biomethane and regulations around treatment and handling of the digestate, which itself is a by-product of the process that can be made useful.

There is perhaps a clear path to create a market not just through regulatory clarity but also enforcing demand. Market for audit, market for inspections, even market for many public services are created by regulations. Sure, there’s a need and the market contributes positively to society and so regulations support that. Why can’t we do the same with clean energy? One that displaces directly the fossil fuels in our system?

Green race II

There’s going to be a new kind of entrepreneurship; not necessarily one that is building businesses with an established revenue stream or for a current market need, but one that bets on the needs of a future that the world wants to be creating. And the upcoming green race might unleash this new breed of entrepreneur more strongly than before. In the post-pandemic era where people might have got sick of government stimulus allowing billions of capital to slosh around the system, risking inflation and simply making the richer rich, fiscal policy might be returning to the center-stage as the new means of keeping the public voting base satisfied.

The green race is going to drive new winners in the economy as entrepreneurs who have positioned themselves to make the critical investments needed for the economy. Especially the ones that going to create the very jobs that politicians plan to trumpet about. Being able to think ahead and consider the kinds of businesses desired both by the public sector in an economy that is highly pro-market will be rewarded. The risk is that the public sector decides to take on the direct investments themselves rather than to ‘incentivise’ the businesses to do so. This is why the pro-market orientation of the government is important.

For the markets where the government have the tendency to perform direct intervention or deem infrastructure investments way too strategic to be left to private sector, the green race may take those economy in a different direction. They may choose to create new state-owned and managed entities to make new direct investments or to use the existing ones. And the green jobs will be created within state-linked enterprises. Civil servants who are savvy in these areas will tend to gain within such systems.

Either way, there are going to be new ways smart people will be gaming the system.

Being a market leader II

Last year, I wrote a post about market leadership. And it is interesting to see the move by Home Depot to increase salary as an investment towards increasing market share and dominance. Retail and service are being automated more and more with the improvements in technology and rise of AI. It is not so much about the existence of the technologies as they had existed for a long time. But the investment made over the years have accumulated and mass acceptance have reached this stage where broad-based adoption becomes increasingly common.

In the situation where capital investment in machines and technology becomes a more level playing field for companies, the edge that companies can get from replacing humans with machines becomes smaller. But it takes market leadership to decide that the new basis of competition is probably not about having more automation than the competition but to be able to attract and motivate the best frontline workers serving the customers and making their day.

Market leadership is not about following what the rest of the industry is doing but deciding what is the next basis of competition and focusing on those parameters. Scale helps but more critical is the courage and strategic thinking of those in charge.

Age of mediocrity

Each leap forward by technology is accompanied by fears around humans becoming or being mediocre. And most fears are basically exaggerated versions of reality as it turns out. So indeed, mechanisation has reduced the need for physical human labour and it has made majority of mankind physically less able than our forefathers but we’ve also been healthier and lived longer lives.

With the rise of AI, there’s fear of depending on it and concerns in schools about teachers losing their jobs or students outsourcing their work to ChatGPT. Lousy journalists who had been churning out mediocre pieces of work can be now replaced by AI, customer service representatives that don’t know their stuff can be replaced by chatbots and so on. The problem isn’t really about chatbots or AIs, or quality of humans. It is the issue around industrialization specifying standards, creating processes and expecting humans to fit into that.

We should begin to see all of the roles we humans can take as something relatively temporarily. That does not mean we shouldn’t invest in our craft and up our skills but that does put into question where is the boundary between human and machine in the work that we do. Measured in a single dimension, machines and technology can always be optimised to eventually deliver better performance than humans. The issue isn’t human’s mediocrity because there are mediocre workers and they’ve long been easily replaceable. Seth Godin recently talked about the matter on his podcast through two episodes (here and here).

The fact that AI frees us up from having to do the basic, minimum kind of work should present an opportunity for all of us. It might threaten some of us, but only if we allow it to.