attitudes Archives

Problem-solving or answer-finding

I am a Singaporean. And one aspect about Singapore highlighted by many stories of its growth and early leaders is the notion of pragmatism. Yet I feel that this notion probably has been overplayed.

Pragmatism is used to suggest that the ends justify the means. Now within the context of school, it could mean that you can get your grades by rote memorisation as opposed to genuine learning. Or that you could simply find the right answer to copy than to solve a problem yourself on an assignment.

Same goes for the worker at work – just find the answer, don’t bother solving the problem. This may mean finding out how it was done before; or to figure out what others who had the same problem was doing. One could argue those are problem-solving heuristics. Maybe. But I call those “answer-finding”.

As a consultant, I cannot help but recall clients who are asking, “but have you done this same thing before with another client or somewhere else?” This is answer-finding, not problem-solving.

The Singapore today needs trail-blazers and problem-solvers; as it always had. But decades of overemphasizing pragmatism means we prefer to pay for answers than purchase problem-solving capacity. We desperately need to shift this culture and move towards real problem-solving than answer-finding.

Duty to vote

So it’s general elections season. It’s really interesting how this general election gives a great sense of a maturing democracy where more capable candidates are stepping forward, and emphasising the need to provide diversity of voices in the parliament. Peers of mine are stepping forward as candidates. I’m seeing even young independent candidates like Darryl Lo stepping forward.

The features of the Westminster Parliamentary system that Singapore inherited create a strong government because of the ‘first-past-the-post’ approach to voting. While the governing party can somehow gerrymander to optimise their support across constituencies, there is a natural limit to that as their vote share decreases.

The other feature is that the system calls non-ruling parties the ‘opposition’. It is perhaps a result of the typical debate terminology where they talk about proposition and opposition. As our democracy matures, we begin to see what it means more and more to be a loyal opposition, and not be misled by this somewhat ‘confrontational’ sense of the term.

Even as the country faces uncertainty from the global situation, this general election thus far fills me with a sense that Singapore is really ‘coming to age’ as a country that is learning to deal with challenges. Looking at the MPs coming from different walks of life and at a broader range of socio-economic backgrounds (at least from my perception), there is more a sense of ordinary people trying to make a difference in the society they live in, recognising it is no longer enough to slog for their own personal lives and expect the society to develop desirably.

Trade-offs rather than solutions

Tom Bilyeu posted something insightful on Linkedin a few days ago that’s worth mulling over. He said, “There are no solutions, only trade-offs.”

And that the belief in a perfect solution can cap your growth as it paralysed you from making decisions as you wait for the perfect solution to come by. It may also be just because you are endlessly searching thinking that the ideal solution will emerge.

Yet when we do chance upon some things, we do recognise them as solutions. I realised that this is because we have priorities in most settings and it is the priorities that determine what we value more and what we value less. The trade-offs then allows us to exchange things that are less valued for things that are more valued. The ability to do so increases the overall value and hence becomes a ‘solution’.

There may be times when the things being traded off against are both valued – and then it takes that strategic mind, one that is able to look into different versions of the future to try and determine which elements in the trade-off is more important and would have lasting impacts.

Ultimately, there is no way one can navigate life and decision-making without the ability to prioritise things. If we see everything as equally important, we suffer from the plight of Buridan’s Donkey and never get anything done.

My artist self

There seems to be some conventional or prevailing wisdom about people having to keep to their lanes in different ways. So there are so-called norms for being a worker, being a father, a brother, a son and so on. Overlay that with the dimension of culture, including heritage and religion, you get a different set of different norms that as an individual, you are expected to display.

And so all my life I’ve somehow been defying classifications. One of the big divisions in school I had was between a ‘science’ student and an ‘art’ student. In high school, I defied that classification by doing arts (not just humanities but even fine arts, digital arts, and film) alongside all of the sciences (biology, physics, chemistry). When I entered junior college, I took two science subjects and two arts subjects as my main subjects.

And when it came to college, I just had to go to a school that offered a Bachelor of Science (BSc) in Economics when in most places, Economics was considered a Bachelor of Arts (BA). And then in my masters of economics, despite joining the advanced mathematics course, I also did a module in Economic & Business history.

I often recognise the value and importance of arts despite being an economist and finding it difficult to quantify the value that arts generate. Life in Singapore has become so draining and taxing on the human spirit often because we don’t know how arts play a role in helping us recover and restoring dimensions of our lives that we fail to see or identify. In recent times, as I caught plays from Checkpoint theatre and various films or shorts produced by Singaporeans about life in Singapore, even poetry that is written about life (eg. Government Haikus), I begin to see more and more that we all need arts more than we know. It could well be what will keep us alive.

Strategy and the Greeks

I was watching Carl Sagan’s explanation of how the Greeks knew that the earth was spherical and how Eratosthenes (then head librarian of Alexandria) calculated the circumference of the Earth without even leaving his home country. It’s a brilliant one worth watching:

Brilliant men in the past would have mastered astronomy, geometry, and mathematics and played the role of military strategists. The ability to make observations in nature and draw interpretations were essential to determine the approach on the battlefield.

Yet, today, with technologies supporting the interpretation of observations and supplying multitude of information to leaders, there’s less of a need for the ‘strategist’. Rather, the tasks of looking and interpreting the various information is decentralised and the information comes together already processed for decision-making.

In such a world, we use resources to displace thinking. Eratosthenes will have to pit his wits against the rocket ships, satellites and scientists with funds for expedition who will say that his calculation yields a figure which is ~2.5% off the mark.

The role of strategic thinking has diminished in importance in the societies which are highly developed and well-resourced. Every now and then, someone comes from seemingly nowhere and overcome an incumbent with all the position, and the resources. A David and Goliath story. In many ways, DeepSeek is an example of that; especially when put in contrast with Sam Altman’s response to a question from an audience at a talk where he said that any worthy competitor to OpenAI will have to invest massive resources and datasets to train another LLM to achieve the prowess of ChatGPT.

I think we need to go back to a culture that appreciates strategic thinking and this sort of brilliance. And believe once again that it isn’t just about resources and overwhelming others with abundance. For those who feels limited by their resources, let the ability to think strategically provide a channel and means to defeat the giants.

Decarbonisation challenge

The energy transition is difficult, not least because people cannot agree on which solution to pursue. People are concerned that the world will go down the wrong path and bring us to the brink of a different disaster instead. Yet we are arguing with each other in front of the ticking time bomb of climate change while the problem of huge amounts of carbon emissions continues.

Behind these ‘energy transition experts’, the energy users are beginning to realise they must take charge of their future energy destiny. There is not going to be a straight-forward answer but they will have to figure out what works for them while decarbonising their energy use. And this is why government and policymakers ought to continue ensuring proper pricing of carbon in their system, and defining standards to track and trace the carbon emissions along supply chains.

The basic operating principles are: (1) ensuring emissions data is tracked and that (2) carbon emissions are priced (it can be paid for by anyone in the value chain as they ought to be able to pass on the price until it hits the ultimate direct emitter so that they are incentivised to lower their emissions). These two principles would already do wonders without complexifying things.

The oil majors want us to find energy transition difficult. They want to be the ones to empathise with the huge challenge ahead of us. Because if we are discouraged and slow things down, we can at least buy more fossil fuel in the meantime. Or we can find ways of paying for carbon dioxide removal directly from their fuel emissions or from the air so that it is fine to continue using fossil fuel. Those are more obviously the wrong paths we don’t want to go down. The more natural gas you use right now that comes from the geological reserves, the more empty caverns available for these players to store carbon dioxide in the future.

It’s not easy to cut through the smoke; and we can definitely be more careful with the process by which we arrive at the ideas we have strong convictions about. But if we can keep to those principles and to try and keep solutions simple, we can get to the answer.

Reframing our relationship with earth

This ad campaign by Activista, mainly targeting Space X on Earth day – I believe that was in 2021 – is brilliant. It helps to put things into perspective in terms of how we approach our resources and earth.

The message still rings true today and in many ways, it is saying something about the human heart. Our wandering heart often wants to look for something else to sustain ourselves. Something else that may not be designed to sustain us, but we want to make it what our lives depend upon.

Yes, as a Christian, I’m talking about Christ, who provides the salvation we need when we are wandering about seeking salvation through our work, relationships and other forms of addiction in our lives.

Economics and efficiencies

Dr Janeway’s article on False Economies highlights some of the philosophical underpinnings of the modern, capitalistic study of economics that drives the system to behave in ways that endangers the entire economy’s long term prospects at times.

There were so many different themes brought out in the article that is worth more investigation and appreciation. The point that Arrow-Debreu’s work points to the fact that our markets in reality would never be efficient is something that we do not embrace enough of – especially in public policy.

The lack of political courage and unwillingness to be accountable to policy decisions drives the notion that we must ‘leave things to the market’. And today, with the world facing the climate challenge, I do not believe that the market is the solution to deal with the challenge. The political will to align incentives, define standards and mobilise efforts is necessary.

The recent Oxfam study about the rich getting richer faster than the poor being uplifted shows that, indeed, we have enough money to deal with the world’s problems. But far too often, it is either in the wrong hands or working towards the wrong goals. Economics assumes the market would direct resources to the ‘right goals’ but this goal-selection process at present is dysfunctional.

March to mediocrity

The challenge of industrialising some kind of process, expecting things to move in a “business as usual” fashion is that it tends to decline towards mediocrity. There would be people expecting to just pick up how to do things once and then coast to keep things as status quo.

Yet the issue is less to do with this group than the leadership. Leaders who try to tighten things ad hoc rather than develop a culture of continuous improvement will discourage staff from improving themselves but instead see improvement as being able to guess what the boss wants. Yet if we are unable to see the mission of the organisation, only the boss, then the march stops when the boss is gone.

And the march towards mediocrity starts when leadership becomes weak and is formed from previous generations of followers who never learnt how to drive the mission independently.

Fast followers

Being a fast follower is a good strategy; it allows you to take in the lessons from those who have tried and failed first. It is even a strategy that enables you to become a leader from public’s eyes.

But the challenge for the fast follower who gained leadership status is falling into the trap of thinking they are the leader. Their skills in curating what they learnt from the mavericks, scaling what was small and bringing things to market fast, are not going to be suited for what is required to take real leadership: influencing the market, uncovering innovation from their own values and principles.

They may have to pivot at some point when they’ve outcompeted all those whom they were fast-following.