Kevin L, Author at Kevin Low

New site for Mondo Gondo

For those who know, I started a podcast late last year named Mondo Gondo and finished a single season with six episodes and have not revived the podcast since. This was largely because I got busy with my work that involved a bit of relocation early this year. I still intend to keep Mondo Gondo going and have recently invested into centralising all my web content into my self-hosted platform.

Therefore, Mondo Gondo’s website had a facelift. It is much simpler now with less heavy graphics. It continues to hold only the show notes for the podcast and the intention is to eventually get back to creating another season, featuring rants, thoughts and ideas around sustainability, incentives and how we could make the world a better place.

I have some ideas around more in-depth topics on energy, discussing whether hydrogen should be used in residential applications, considering if AirBnB can potentially make tourism and hospitality more eco-friendly, thinking about how we need new models of thinking about infrastructure in order to drive more sustainable development, reconsidering the role of urban centers and more.

It might still be a while more but watch the new site for season 2.

Cheap renewables and surging bills

Even as we see the levellised cost of solar coming down, and increasing penetration of renewable energy, the electricity coming to us in our grids are increasing in prices. At least it seems to be so in Australia. There’s a lot of cost associated with the transmission and distribution infrastructure that needs to be recovered – partly because the growth of intermittent renewables mean that the grid infrastructure will have to be expanded.

But it is not just that; there’s also more padding required in the margins of electricity retailers because the intermittency results in even more volatile electricity prices in the wholesale market. That means that if the retailers are still providing fixed price tariffs and long contracts to customers, they will have to manage their risks by putting higher profit margins into the retail packages.

There is a huge price to pay by the society to eventually enjoy more renewable energy. If we don’t adapt to the intermittency through more adding more flexible generation leveraging on demand response and integrating EV recharging networks into the network operation optimisation (ie. Vehicle-to-Grid systems), we can only expect higher bills. We had better accelerate the transition or we’re soon losing the patience of energy consumers.

Sunny day will come

I chanced upon this brilliant letter penned by Stephen Fry to a fan named Crystal who wrote to him for help in a bout of depression and with no one else to turn to. It was kind of Stephen to have thought through it and replied, kindly and lovingly.

You might enjoy the letter as well as Stephen’s public reading of it in audio form nicely captured in this website stewarding all sorts of letters.

Specific thinking

I wrote about the holistic thinking that was characterised by western researchers of Asian’s approach towards persuasion as contextualised by Erin Meyer. I had the chance to reflect a bit more on specific thinking as I begin to observe it more and more at work in western workplaces and cultures. There are no right or wrong and the good and bads can only be appreciated from particular perspectives or lenses.

Specific thinking parcels out bits of work and various tasks, having more of a tendency to operate in silos even when coordination is excellent. This can make things difficult to change and also individuals becomes less sensitive to the overall workings of the system they are part of. It can be good in that it reduces the anxiety around being unable to bring about the intended collective outcome because one can just focus on delivering one’s part and leaving the rest to others. Being specific in thinking also encourages focus on the smaller specific outcome that is within one’s control.

However, specific thinking may mean that there’s less ability to navigate situations that are far more complex where clarity does not come instantly. For example, during a business development meeting, one may not yet figure out if there’s chance of collaborating or working with the prospect when we are still in discovery phase. Specific thinking can lead one to try and force a result and be counterproductive, or to give up too early.

Specific thinking may also render us unable to genuinely celebrate collective wins as one becomes overly focused on the parts they are ascribing to themselves to the extent they ignore other parts of the system they are part of.

Just some observations and muses on my part.

Labels and bullshit

I think that schools and parents should spend a lot more time teaching kids to read labels and discern marketing from science and verified statements. One of the problematic trends that emerged from our market economy or highly marketised, monetised society is the rise of wildfire marketing. You’d think that lies or wrong claims would be quickly discovered but often, verification takes time and money and has the nature of a public good so no one invest in them.

Yet the interest of the marketing departments and companies to make claims that can get them customers is so much more. So there is no prize for guessing who would put more resources into the activity and who emerges as winner, at least in the short term.

Question is why has our market economy created such short-termism? The people at marketing departments are measured perhaps by the short term sales figures. The management is assessed based on short term profit and loss or worse, share prices. No one within the transactions have any long term stake other than the consumers.

Besides strengthening consumer bureaus, you will have to strengthen the consumers through education. And that has to start whilst young; and these are extremely long term investments that will pay off for the broad society.

Virtue & values

Virtues are qualities of excellence that may be moral or intellectual; and once, the pursuit of virtues was the making of a purposeful and good life. Yet increasingly, as we welcome new cohorts of adults into our midst, the pursuit of a good life had become more material – especially in the culture amongst the newly developed countries and markets. Despite all the talk about ‘woke’ cultures and all, there is this foundation of material that underlies the material ability (or even authority) to criticise. To the extent that virtue itself is even criticised as ‘bigotry’.

Yet if you really reflect upon what virtues really are, they can hardly be considered bigotry. Someone who values certain character doesn’t necessarily have to judge the lack of it. One who is constantly in pursuit of that excellence and tries to uphold a high standard knows more than anyone else how difficult it is. Bigotry is more the sense that high standards should come easy for everyone and hence look down upon those who do not exhibit those standards.

To those who quietly recognise that the good life is meant to be lived and not ‘earned’ through material possession or collecting achievements. Thank you for soldiering on and showing the way.

Training programmes

During my time in public service, I’ve attended lots of different training programmes. There were a lot of training on writing minutes, professional reports and trip reports, as well as some on professional etiquette in a wide range of situations including during presentations, business meetings, business meals, cross-cultural interactions and so on. I won’t say all of them stuck with me and in fact, the elements that stuck were the ones I found useful on the spot and decided to make it a point to adopt. If they didn’t stand out when I first received them, the chance of them being useful to me was really low.

So the notes I took during those courses were at best museum artifacts of professional training I had received. The greater learning was done actually observing how my seniors, my managers and bosses behaved in those various settings, what they deemed important and asked questions about in reports and minutes. Those standards and disciplines were cultivated in that manner rather than through a couple of hours of training. In fact even days of training won’t cut it.

So is training a good way to enforce standards and uplift them across the people in an organisation? I think it can be if it aligns well with what is being practised and expected in an organisation to such a level that the senior management is practising them already. As David Maister rightly pointed out, training doesn’t work if it’s designed to change the juniors or frontline staff while the senior management or middle management is allowed to be set in their old ways.

Expert vs advisors

I’ve been reading the ‘Strategy and the Fat Smoker’ by David Maister. I think very highly of David’s crisp thinking in the manner he approach strategy and the manner in which he cuts through issues and topics. He simplifies the concepts to the core of the subject matter without ignoring the human elements in them.

One of the interesting ideas he introduced is the idea of expert vs advisors when it comes to serving in professional services. A lot of consultants claim to desire to serve customers as advisors, as trusted partners but in reality they want to be treated as the expert, to have control and defend their expertise rather than to build strong trusting relationships with their clients.

In essence, from my perspective, the expert cares about the topic and the subject matter more than the client’s problem. And as a result, the client can benefit from the expertise but more as flat information or knowledge than actionable insights.

The advisor may not be the expert but he gains his authority to consult with the client through his deep understanding of the client’s problem. And that allows his synthesis of insights gathered from other parties, especially those who consider themselves experts.

A client can decide what he needs is an expert but he can never expect the bespoke synthesis to come from the expert. He or she will have to take responsibility for that.

Facts or opinions

I saw a pretty brilliant video of a mother trying to teach her child about facts, opinions and mindsets in response to social environments. It’s in Chinese so I paraphrase in English the approach she has taken.

She held up an apple as her daughter eats a cob of corn and asked, “This is an apple. Is that statement a fact or an opinion?”

“A fact” said the daughter.

“Yes. That is a fact. Now Mummy says that the apple in my hand is tastier than the cob of corn you’re eating. Is that statement a fact or an opinion?”

“An opinion” said the daughter, still happily chewing on her corn.

“So when the kids at the playground says that they don’t like you and don’t want to play with you. What do you think that is? It is an opinion.” the mother continues.

The mother than took out a mug with black coffee in it. She said, “Look, daddy loves to drink this black, bitter drink but mummy doesn’t like it. Whether someone loves it or don’t like it, the coffee is the same, it has the same color, smell and look. People liking or not liking it says more about themselves than the coffee.”

She went on to say, “So when those kids at the playground say they don’t like you, it has nothing to do with you being you. You are still the same.”

The wisdom extended from the simple analogies were really brilliant and the manner she brought it forth and contextualised it for the daughter really made for a great model in teaching these ideas.

Making the contribution

For first time in history but it’s already been a while, the world collectively seem to have abundance. The total amount of food produced could feed the entire world one and a half times over. If energy is used efficiently and excesses trimmed, the entire world should have decent amount of power to live normal modern lives. Of course that depends on what you mean by normal but I’m covering the same point that there’s enough in the world but the problem is distribution.

And distribution is not just a physical problem of course. Distribution can be an economic problem in itself. The fact that the market doesn’t really care that much about the distribution of resources, buying power / puchasing power is actually a problem. It skews the global economy towards what the people with means needs rather than producing for the best outcomes of the world. And this is perhaps why energy continues to be skewed towards the developed, high energy consumption countries or markets.

So making a contribution to this world isn’t really about production. If the world continues in the same fashion tomorrow, you can really make a greater impact on someone’s life – from an incremental perspective – by improving the distribution in the system. By bringing access to higher quality energy, better nutrition, bringing critical and vital knowledge to the communities which can use them properly. That sort of contribution is of unparalleled value. Probably not the kind of contribution involving helping companies break into new markets or keeping fossil fuel businesses alive to emit more carbon.