So close yet so far

If you’re so near to success but then at the last point it failed, what does it mean about your effort and all the time spent on it? It can be for a business, a project, a single deal, or even a relationship. If you had known, would you have gone for it anyways? Or maybe that’s not a fair question to ask; the better question is how you’d value all the progress up to that point. Before the failure.

Would you just walk away and try to forget? Or simmer in anger? Or start gathering the pieces and see what they can be used for next?

I think the last point is particularly interesting because news just came out that Suncable entered into voluntary administration due to the shareholders not being aligned. It was a big and ambitious project. There are people concerned with Singapore not getting enough green electricity. But even if Suncable really failed, there had been expertise built up, teams familiar with the system and processes, plans or ideas that can be refashioned.

Better to think that what brought you close to success but did not get you there has already brought you closer to other successes you’ve yet to see.

Slow or fast

We think the world is better off faster mostly when we live in cities. When the train or traffic is slow, when the queue at the checkout counter is long, we have an issue.

Yet that’s actually a narrow perspective on things; it comes from that dominant, productive workforce view. In fact, maybe not even the workers’ view but that of the manager. That things have to move faster and we have to produce more.

Yet as the world progresses and the composition of our workforce and consumer class changes, there will be fundamental shifts in the way we think about speed and productivity. Dutch supermarket chain Jumbo introduced slow checkouts for lonely elderly who would prefer to chat with people probably both in line and with the cashier.

And there will be new business opportunities arising from a world that might be slowing down. For people entering middle age and confronting unhealthy lifestyles, falling sick frequently, they might soon be seeing their western medical doctors requesting they go to traditional chinese medicine (TCM) clinics to “rebalance” their health. TCM is generally seen as slow but that is unique suited to more long term issues and preventative in approach. In that sense, certain ailments lends themselves to this slow way.

Like parental controls and screen time limitations, speed limits on things, having the slow option might actually be an alternative for niche customers. And this pool of customers might be growing.

So much work to be done

For those who are already beginning to be overwhelmed by the year, I’d like to confess I’m experiencing the same. There is so much to do, to accomplish and to change or improve. There’s work, family, relationships and the work on myself as well. It seems that I need them all right now! How do we prioritise this all?

Often we want to snap our fingers and have the world as we like it. We fantasise about how the world should be and the changes we could or should make. And then we stop there, frozen simultaneously by the possibilities and the overwhelming amount of work it entails. We then go back into fantasy world and imagine more work to be done instead of doing them.

We then make excuses why the world is fine to be as it is, because we want to get back to doing our own thing, to be in our comfortable patterns. It’s strange how we never fantasise about the status quo and dwell on what it takes to keep things the way they are. But we instinctively resist change, and stop ourselves from making them. So despite the sense of overwhelm, most things are likely going to stay the same.

Better to be selective and careful about the areas we target to change, and then punch hard in those areas. Hit the targets or decide it’s not worthwhile and then go on to the next.

Making excuses for yourself

Barely 10 hours before we were slated to meet for a trek, they messaged, “Had a late night today and just got home so we’ll sleep in and skip the trek tomorrow”. We learnt from young to steer our lives using excuses in order to align it with our periodic whims and fancies, but also to ensure we stay on course in our long-term goals when we find ourselves inconsistent. So they are a double-edged sword depending on how you wield it.

Using excuses that comes out of trying to steer towards long-term goals such as having a policy of sleeping 7.5 hours each night, not signing petitions, eating low-carb, etc can be great. And at times, you might just need to give yourself some wriggle room from low-stake commitments.

But the kind of excuses you need to catch yourself on, is when you’re bailing yourself out of the future you were committing to create for yourself or others. Especially so out of whims and fancies. When you make excuses not to do the work, or to deplete the trust people have in you, or to belittle the cultivation of small positive habits.

Action to change ourselves

What is the difference between taking an ineffective action and inaction? I think most people think they are the same and in fact they’d rather take no action to save the costs of the ineffective action.

But I beg to differ. How did you know the action you’re about to undertake is an ineffective action? What are the factors driving effectiveness? In taking the action, do you not discover something new? If nothing changed on the situation, did anything change in terms of your knowledge and capabilities?

We tend to think more in terms of how we change a situation rather than change ourselves. But perhaps the change that we need in ourselves is way more pressing than the situation.

Volatility of incentives

I believe that incentives drives behaviours. That is why big bureacracies are bound to retain mediocre individuals and repel talents. It is why high-paying jobs attract more people even if they are soul-sucking. It is also why high-impact but mediocre-paying jobs like teaching and nursing have people leaving in droves.

But incentives can also be volatile because market signals in the short term may not be a good reflection of fundamentals. That’s why people end up behaving in sub-optimal ways in pursuit of short-term gains. This could involve forging qualifications, attempting to get an increment from attending some third rate data analytics course, etc.

Can we trust incentives alone to govern our societies? Probably not. Because our purpose is greater than just responding to sticks and carrots. So more important to identify what purpose we want to fulfill and allow that to drive us forward. Blind pursuit of incentives bring us nowhere.

Forcing your work

Work gets done through a combination of resources, ideas and time. What happens when it is not done? Can it be forced?

We’ve been lulled by management science, idea of deadline, of being a machine to deliver output that is certain and reliable while also being of good quality despite not being able to even specify the work well.

Forcing work to be done is a lie. And it is not even human.

Last day of 2022

We’ve reached the last day of the year! And while we are counting, this is the 728th consecutive post I’ve written daily. Two more days and officially, I’ve been writing daily for two years. It’s amazing how this habit has kept up and ideas never quite run out once you keep going at it. I probably repeat myself but never quite as much as I’d expect myself to. The act of creating a practice that aligns with one’s interest and passion provides the fuel to keep things going.

2023 is going to be exciting from the perspective of my blogging because it is the year I’ll reach my 1000th consecutive post. There are also further interesting ongoing that may materialise in 2023. My coaching practice slowed in terms of taking on clients and growing my work because I’ve been busy working with my team at Enea Consulting to build on our bolder vision of Blunomy. The website isn’t fully fleshed out it – it looks more like the beginnings of a manifesto.

Through the year, I’ve been trying to work on a second self-published book but in the process, I’ve become way more critical of my writing and story-telling. I realised that the ideas I’ve been working on are not well fleshed out yet to be ready in a coherent collection of writings in a book. So that project is going to be on hold for a while until I develop more clarity. Maybe it’ll spring up in 2023, so stay tuned.

What is the right scale?

Some impacts are hard to scale spatially, or geographically, or culturally. But they can be persistent, and in time, they scale well. For example, if you’re a teacher of a classroom of 40, you might impact at the most 40 lives. And that is not easy to scale, because enlarging the class does not necessarily mean more lives are impacted though the education system might want to think that way.

I once asked talked about scaling Laksa (a Singaporean dish) in an article about the narratives of millennials. I wondered if it matters that we created products which didn’t scale at least during the moment they were created. If we create products only to ride waves of growth, than majority of the products and service offerings in the world would not exists. It is often seeking to serve a particular audience that an offering comes into play and then gradually finds either more audience or more application in order to scale.

So what is the right scale for the impact that we make, or the offering we’re trying to put out in the world? It is exactly the scale that keeps things going, that keeps you doing what you want to do. If you’re happy to keep doing supporting under-privileged kids one by one, go for it; make sure it pays you enough to keep you going as well. And it is the same for a business, you just need the smallest viable audience (a concept that is popularised by Seth Godin).

Sustainability is the right benchmark, not just for the environment, but also the scale of what we do.

Do we really want to work all our life?

A friend who has a workaholic boss became really offended when my friend waxed lyrical about not wanting to work all the time and preferring to have more time with family should his life end abruptly. The boss countered “do you think I really want to work all the time?” This is probably a good question for most workaholics to ask themselves, myself included.

Work has become more than just pure toil and pains of labour. It has become fun, more aligned with passion, with a veil of impact and meaning attached to it, and a lot friendlier (ie. Restful) to the human physique. Perhaps more importantly, our expectations on what we can consume through our wages from labour has risen spectacularly. So work becomes even more central in our lives. And in most cases, we come to see it as so central it is such an integral part of our identities.

So it is strange that we still get offended when it is made explicit that we have allowed work to become so much of us. Maybe because something inside us realise that is true. That in the short term, while we may be enjoying the dopamine hits of problem-solving in work and earning a great income; in the long run, that is not what we are made for. We are made to be more than our worker selves.

And perhaps for some of us, it’s time to discover ‘what else’.