Category Archives: Careers

Coordination problem

Most of modernity is built upon solving coordination problems. As we coordinate on more things, we discover yet more things that requires coordination to work and as we work on them, we progress. This is a story of Singapore, its progress from Third World to First. It is not about having brilliant engineers or Nobel laureates though they can certainly contribute something to this issue.

In case you haven’t realise, there’s a lot of resources about how Singapore came to be the way it is, at least in terms of physical forms and our urban system. The Centre for Liveable Cities publishes their research, rich with anecdotes and experience from our early nation-builders. In there, you’d realise most of the work in terms of raising living standards, solving issues of water, sanitation, energy, housing, are not rocket science but making bold trade-offs.

Charlie Munger had gone to the extent of saying that China’s transition into the economy today is possible due to its ability to model and take from the learnings of Singapore’s nation-building. Of course he goes on to attribute it to Lee Kuan Yew. The real world is much more nuanced and it’d be important to study the historical context, the team surrounding our nation’s first Prime Minister and so on.

But suffice to say, coordination problems are intractable; and in our society today, we continue to struggle with them even as we already had great success dealing with much of them. As we progress, these coordination problems naturally becomes more tricky and the roadmap we used to have disappears because we’re now at the frontier of development with no one else’s experience to learn from.

The climate challenge of today is exactly a coordination challenge that the world face today. And unfortunately, the experiences we had as a small island nation offers very little ideas to the world about how to navigate the climate change issues. Not to mention the fact that Singapore itself is often under flak for having high per-capita carbon emissions – which is nothing but a feature of a statistical quirk of being a highly industrialised, small island economy.

Staying Small

When I was in secondary school, I was part of a debate team that had to argue against the house during a round of debate where the motion was ‘This house believes that size matters’. It was a truistic motion; there was no way we could argue against it. The proposition simply has to define size in a way that is broad and all-encompassing including physical, or any other measurable metric, and size matters – not just when it is big but also when it’s small.

Size matters, and sometimes there’s nothing wrong with being small and refusing to scale. Not scaling is different from not growing. A. business can grow in different ways and it’s not just about size. Revenues can grow through pricing up and providing more value for the services rendered to the same client base. Profits can also grow if the products and services can be delivered at ever-increasing efficiency.

Sometimes businesses stays small because the potential client base they are good at servicing is just that group and the business sustains well with healthy margin without forcefully growing. I think we have to understand and appreciate that even from an economic development point of view. This is contributing to diversity and richness in an economy. There’s no need for every business to be like a Starbucks, MacDonalds, or IKEA.

Problem of nice culture

When I first heard Brene Brown spoke about the problem of a “nice culture” referring to workplaces and corporate environments, it blew my mind. She was talking about the need for brave leadership and from her deep and rich research with real world leaders, she uncovered facets what courageous leadership meant and what it did not.

So the difficulty with that research is that she had to look first at what it isn’t because most of language and expressions are more well developed on the negative side of things. As it turns out, we seem neurologically wired to dwell more on lack than what we have. Which probably is a post for another day.

One of the things in the workplace culture that lacks courageous leadership is the avoidance of difficult conversation. This gets masked in a culture where everyone is so nice and simply refuse to give negative feedback or be honest about failures. While it is probably plain that such a culture hurts innovation and prevents people from moving forward, the “niceness” bit of things seemed worth protecting.

That is until you realise the niceness isn’t genuine niceness; it is driven by fear. And when I mentioned this to a close circle of friends, they said it was the fear of conflict. Which on the surface may seem to have little to do with leadership but it does. It is because the leadership is not trusted to be bold to do what is right that the fear of conflict arises. There’s the sense an individual must fend for himself/herself even when trying to discover the truth and making things right.

Niceness is the fear of offending that results from having witnessed abuse of power from leaders who are insecure about themselves. It can be as subtle as just raising their voice over others to insist on a point, use of his/her veto regularly to ensure decisions made reflects well on himself/herself rather than for the organisation.

I’ve been in these cultures and I guess I’ve often also failed to look past the niceness into the fear. Rather than to say nice-ness is bad, it’s more important to ask whether there’s such fear beneath the niceness and how do we address that. How do leaders lead and inspire a courage culture where people can have tough conversations and be willing to tell their leaders “I don’t think I can take this…” rather than just silently resign and leave for “personal reasons”.

Effort in vain

Does success teach us anything? What can we learn from success if we try to examine the elements of luck that is incorporated? A whole load; it is important for us to recognise whether we are studying success to retrospectively tease out our brilliance or to really examine which part of our efforts actually contribute our success.

One of the problems I notice about people used to achieving success and smart about hacking ‘wins’ is that they want to optimise effort and they hate it when effort is squandered along the way not towards the success they wanted. Yet learning doesn’t work this way. Learning, being creative, solving problems, trying things out is always about applying effort in vain towards the ‘goal’.

But if you notice that your goal is instead is to be a better person, to grow your skills, to deepen your experience, to serve others. Then, detours are just opportunities. And ‘failures’, won’t be in vain. Your efforts are gifts to the world and they are never in vain.

Self-sufficiency

When is self-sufficiency attractive? Or rather, why is it attractive? Does it have to do with trust, or lack thereof? Or does it have to do with pride? Or maybe these concepts generally go hand-in-hand. In Singapore, where our resources are scarce, it is difficult to be self-sufficient in things. We import almost all of our energy and food. And we learnt a long time ago that security can be achieved from diversification.

Same principle when it comes to an individual and recognising no man is an island. We have to work together and that’s why we form societies. The greatest beauty of the market economy is in allowing the greater society to be able to work together and co-create products, services in service of individuals that make up the society. At a global level, that idea has helped to enhance global collaboration to a large extent.

Trading relationships helps to stabilise politics as well; though of course, that is a big source of soft influence, and the challenge of forming connections and relying on others is that we lose some degree of our independence. Straddling that is important, and demystifying that allows us to be better leaders, not just as individuals but as a society, as a nation as well.

Burning at both ends

More of us are burning out; and we’ve been burning at both ends. There’s work and the strain of being at home. We can’t find breathing space. Meanwhile we are running out of fuel and the fire is still burning.

Stop. We have to stop. And we need to accept we don’t need to keep working and there is no shame or guilt about it. There is no shame that we need to take a break. So please ask for one. Please ask for less work; make it known to the higher ups that their working style is not promoting a healthy environment and culture; at least not during this season of pandemic.

There should be no fear of appearing like a lousy worker. This is not the time to be concerned about competition and work ourselves to death. Our mental health matters; and as the Chinese saying goes: “if we preserve the highlands and forests, we’d never run out of timber for fire”. Preserve our minds and bodies, the ultimate sources of our motivation.

Basis of competition

In school, there seems like there’s only one basis of competition: grades. But there are other elements surrounding that in the school environment: friendships, relationships with teachers, appreciation of music and arts, sporting capabilities, popularity, leadership ability, strategic thinking, time management, charisma, etc.

Schools are supposedly little societies and a microcosm of the world that they eventually live in. But of course, being part of a bureacracy, a system, even an instrument of the state, there is top-down direction to skew the basis of competition towards one thing rather than another. It has to do with merit as defined by the prevailing “ruling class”. And since the ruling class is typically made of those who had good grades, that factor gradually gets amplified in importance.

But in overall society, those other basis of competition are still relevant. While the impact of grades might be persistent and have cascading impact in education, they can be compensated by confidence developed in the children from doing well in the other parameters in the “competition”.

Good Schools III

Is every field a good field? Is every job a good job? I think we have to admit that the notion of goodness in schools has to do a lot with this society’s worship of grades by parents and this naturally transmit to the younger ones.

Giving up on suggesting every school is good might be a step in the right direction to acknowledge that the problem lies with a society whose values need some updating. Yes the “elite” schools have Oxbridge interview guidance but is that what every student needs?

What we need is to tear down the hierarchy where academics represents a hygiene factor on which other attributes such as sporting or music excellence can only serve as bonuses. And it is not just an issue of the system. The system changes the government implemented shows a good commitment to the desire to change our culture.

So maybe the next step is to clamp down on the private education sector like the way China did?

Electricity Costs

I buy electricity on the open market in Singapore. So when the bill came for the month of August, it looked pretty crazy. I have never seen my averaged cost of electricity actually exceeding the retail package pricing.

Of course I’ve allowed myself to be subject to the volatility but I wonder how often people really bother to understand or check their cost of electricity. For most part they might be using the overall cost as a proxy for consumption since they usually assume the electricity tariffs to be fixed. Well, that’s if you’re on a retail package. And even then it is fixed only for a certain time period.

I begin to wonder if there were any events and outages in the power system in August that resulted in some of those crazy rates. And with gas shortages in the world, things might be changing in the market quite a bit. People were even warned of the rising prices on the papers.

And this makes understanding the energy transition even more crucial for ordinary people like you and I. Getting a clearer view of the options for energy security for Singapore, greater transparency of the plans by the government, how far the market will be playing a role in determining the energy mix vis-a-vis policies to ensure a low carbon energy future.

Besides how much our electricity cost us, we should be also wondering how much it is costing our future and the earth.

Estimating Growth

I wrote about how we tend to overestimate mental strength and underestimate physical strength. The story is a bit similar with growth; we tend to overestimate our ability to grow and change in the short run. We would think that we can achieve some crazy target or try to force ourselves to get from Grade E to grade B in a few months. They are probably not impossible, but it will take a lot of effort and even if we plan well, things might not work out so well.

On the other hand, if we allow those short term lack of performance to cause us to be disappointed and discouraged from trying on and on, then it would be a pity. Because we tend to severely underestimate the potential for change and growth in the longer term. Even if things don’t seem to go as planned in short term, interestingly, once a direction is well-set, the longer term situation tends to be more optimistic even though more time tends to cause people to think more things can go wrong.

But more good things can happen because of that too. We severely undervalue and underestimate what we can accomplish over longer period of times and tend to think whatever happened in the short term will simply stay the same. If you’re unhappy enough about your situation, you’d tend to change it.