Anecdotes Archives - Page 19 of 26

When you don’t know something

When you don’t know something, what is your response? It depends very much on whether you expected yourself to know it. As it turns out, when you don’t expect yourself to know it, you’d happily confess not knowing. But when you expect yourself to know it, then you’d often times get angry. It is usually at yourself, but then you’ll soon direct that at the questioner. How dare he or she question you on that?

Or, even if you confess you don’t know, you’d question the intention of the question. Or express surprise, thinking that should be something the questioner don’t ask, or would have to figure out themselves.

So when you’re new at work and you don’t know a tonne of stuff, do you lash at people when you’re embarrassed about things you don’t know and feel so vulnerable? Do you confess you don’t know and encourage others to help you?

How you respond when you don’t know something critically affects your ability to grow. The more you cover up what you don’t know and try to learn on the side, the more you have to be defensive, impatient, angry and resentful. And the more you’re able to cover up and pick things up on your own, the more isolated, alienated and resentful. So you have to choose how you want to grow when you don’t know – to be alone and proud of yourself; or to be surrounded by helpful souls and lifelong friends?

Downward counterfactual thinking

Counterfactual thinking is a concept in psychology that involves the human tendency to create possible alternatives to life events that have already occurred. I’ve no doubt this is a sign of intelligence and it is a residue in our ability to project forward into the future. After all, if you can imagine the different possible futures, you could also imagine different possible pasts.

The question is whether the content of your counterfactual thinking is upward or downward. In other words, do you think the reality could have been better or do you think things could have been worse? People could be more positive when they consider that something worse could have happened rather than the actual outcome. In that sense, downward counterfactual thinking is actually a habit or strong mental re-frame that helps improve our well-being.

Nevertheless, the mind tends towards negativity because it sticks more than the positive. What I think is interesting is that different positions we are in can cause us to have inclination towards upwards or downwards counterfactual. It is interesting how being in second place encourages upward counterfactual thinking more than being in third place – just because you only have one person in front of you. So there are some kind of defaults that our counterfactual thinking drifts towards.

That’s not to say you can’t change your defaults. Part of my coaching practice especially around mindset shifts is exactly about that.

What are prices for? II

Can prices make the world better? Perhaps one could argue that it already did! Yet for the first in history, putting a price on something free could very well allow us to step into a future that’s remarkably better than the status quo. And that’s the price on carbon.

For the longest time; perhaps for far too long, emitting carbon dioxide is free. To be fair, when we breath out, we emit carbon dioxide. But that is through the food, grown during our lifetimes. One may argue of course that cows belching and the dairy industry creates a lot more greenhouse gas emissions in the form of methane as well.

Brushing food industry aside, let’s ask ourselves how a carbon price makes the difference. By charging industries for burning fossil fuel and emitting carbon dioxide through whatever industrial processes, we are saying that the release of carbon dioxide into the atmosphere when it should rightly be stored in minerals and in the ground as oil, gas and coal is harmful to the world. We are saying that people ought to pay a price for releasing the carbon dioxide in the air and causing climate change.

The issue is that we all live in a single atmosphere but the carbon price is different everywhere and we allow people in their own countries to somehow set this price or a regime to manage this price. And then we call it a carbon tax. Or in other places, we put a trading system around it and the traded price becomes the carbon price. There are times when prices work better when they are different in different places. But perhaps not this time. The fact carbon is free or much less costly in one place but not another is just going to encourage more gaming of the system.

The world needs to set a price, and really align on it. There is nowhere in the world where it is cheaper to emit carbon in terms of the environmental and climate costs.

What are prices for?

The cynic knows the price of everything and the value of nothing
Oscar Wilde

I don’t think this is the first time I’m putting up this quote. But I’m just wondering today. What are prices for? Why are there prices for things? What does a price mean? If anything at all?

Prices are signals from the perspective of economics. The level that clears the market; where demand matches supply. A high price or low price doesn’t really mean much. It’s unclear if the prices reflects costs of production because there can be market power driving margins. Besides, when storage costs are expensive, a producer might be keen to sell excess supply at lower than production costs.

But prices drives behaviours; they create some kind of incentive to produce, to trade, to buy, and sell. It is some kind of benchmark against which we evaluate our preferences. Because we’d try to figure out if something was ‘worth the price’. And so the market moves; and people try to justify prices with attributes, features, emotional storytelling. And prices in turn drives those stories, emotional expression and comparisons.

Primitive technology

Had a chat with a friend who used to be in the oil & gas industry; well at least along the value chain. He was also a bit on the old school side of things and he calls solar PV technology primitive because compared to the gas turbines whose efficiency is 60% when using combined cycle, the efficiency of converting solar energy into electricity is only 15-20%.

I was a bit surprised at that idea given that inputs in terms of the energy from the sun is free whereas you might need to calculate the energy cost from the drilling, piping, even liquefaction and then gasification of gas. Nevertheless, the point is that turbine technology has been widely adopted and used for many more decades than the solar panels. So a lot more money, time, resources have been invested into that those technology compared to renewables. That is simply fact.

Yet if you consider which technology has more room for progress and can move us to a future that we want to live in, the answer is just as clear. The problem again, with the economic analysis undertaken is that they are all based on individuals considering Ceteris Paribus everywhere else. The energy transition, decarbonisation is more than just that an individual decision and it was never meant to be worthwhile done alone. It was something to be coordinated, actions taken together. Which is why we cannot allow all of these technologies like solar, wind, EVs, hydrogen to be as primitive as they are.

Blue bins

In the first episode of my recently launched podcast, I kind of ranted about the blue bins in the National Recycling Programme that Singapore has. My major gripe was that the system for blue bins which was completely open access and operated by riding on the back of the public waste collection system was designed to fail because by seeking to include everyone, it made securing a clean stream of recyclables harder.

I noted that an alternative system where people sign up to gain access to the blue bin, and pledge to abide by the ‘rules’ of using the blue bins could do better. They could pledge the following:

they will use the blue bin only for recycleables allowed,
they will ensure the items are cleaned and ready for recycling,
they will only access the blue bin themselves,
they will ensure the blue bin is locked after their use,
they will not deposit into the blue bin when it is full or when they note it is contaminated

Friends at Upcircle has shown that by giving assurance to people who care and show up for the environment that you are able to deal with the recyclables properly, you can actually obtain good quality post-consumer recyclable stream. By preventing those who doesn’t care about recycling from taking part in pseudo-recycling by their own terms, we can actually do better.

Recycling better by excluding people isn’t exactly the best narrative to the ears but in due course, that can actually change the culture.

Mondo Gondo

This is the first time I utter this two words that don’t really mean anything but definitely not the last time. I started a podcast (yes, finally!) and it’s called Mondo Gondo. I picked those words because it rolls off the tongue well. And it’s probably a whitespace in the minds of people what it could mean.

So yes, Mondo Gondo. It’s like a trip into my mind. I’ll be ranting, riffing, ideating, and mostly talking. I wished I could ramble but I designed them to be concise and <15minutes pieces. One of the requirement I have for myself is that they must have some ideas (not answers, just ideas) to make things better.

And why did I do that? Because it’s always worth taking action that allows each and everyone of us to step into a future that we all want to be in. At least one that I’d like to be in. So yes, a podcast. With some show notes here. And thank you in advanced for listening.

What do you do with slack?

I recently spoke to a financial advisor. Not an independent one, just from a firm who was not tied to a single insurer. The idea is getting the best deal, the most competitive deal. This is a marketing business, about serving clients, reaching people. That’s a shame because financial planning should be about brains and not how much you like someone.

But maybe I’m ahead of myself because if brains mean to be able to optimise very well, lowering premiums as a share of overall risk cover, or increasing cover while keeping to the same levels of premium, then it’s not always that good. We need slack in the system. People who might be idling at any one time you sample the workspace. You need to ensure there is breathing space, chattering space, ideation space.

We pay for slack all the time; do you use up all your mobile data and telephone call minutes every month? Do you boil only enough water for a single pot of tea each time? Slack is not a bad thing and over-optimisation creates risks. Perhaps the risk is small but there is always a trade off to be made.

Bad memory, good understanding

I had a bad memory and in school I was never quite able to cram for examinations. I found memorisation a complete chore and whenever I had to remember something, it was important that I found something already in my memory to associate it with so as to bond the materials better to my mind.

It turned out that this exercise from young did two things for me. One is that it caused me to develop an interest for learning and genuine understanding when confronted with something new. Since I wasn’t able to retain much in my mind, what I did, I kept them for much longer than everyone else. And I had to develop my own reasons and purpose for wanting to put something into my memory since they were usually stored longer term. And the other was that it gave me a method that allowed my memory capacity to accelerate as I learnt more.

The second point requires a bit more explanation. When I recall things by associating the new information with something already in my mind, I’m actually causing the web of my knowledge to be denser. When a piece of information stands alone, it is easily forgotten. But when you connect it with other information, it suddenly becomes more memorable.

Take for example you meet a guy and he tells you he is 23 years old, then says nothing further. Your memory of him is reinforced by how he sounded, his clothes, hairstyle and perhaps handshake. But if he also tells you that his Mum is a widow, and he had gone to college in Boston, you might actually take all these pieces of information, form even more associations and once you meet him, you’d be able to recall him better than if he had not shared the additional information.

If you’re good at quick wins, you might miss out the opportunity and the grounding to get the harder wins. So when the quick wins are exhausted, you find yourself poorly positioned to make any further wins.

Symmetries in relationship

“The safest way to try to get what you want is to try to deserve what you want. It’s such a simple idea. It’s the golden rule. You want to deliver to the world what you would buy if you were on the other end.”
Charlie Munger

In Barry Nalebuff’s Split the Pie, he emphasized the concept of symmetry in negotiation, highlighting that in any two-party negotiation, the contribution of both are actually equal. Because the benefits are off the table when any one of the parties walk away. And therefore once the pie is identified, it should be split down the middle.

As seen in the quote above, the thinking about symmetry is the same when we consider how we ought to treat others, how we put things out into the world, and make decisions. There is always a thought experiment that allows you to be on the symmetrical opposite end of the deal – and you’ve to consider if you’d accept what you’re getting.

What this mean is you can introduce this thought experiment to someone who puts up a ridiculous deal and flip the tables on him/her. When the person highlights the asymmetry of the parties, you can mention that it is irrelevant to what you’re trying to create here. The question is whether the person is actually committed to securing this gain? If the person has a better deal elsewhere, put it on the table so it shrinks the pie and the split can be reallocated.