Volatility of incentives

I believe that incentives drives behaviours. That is why big bureacracies are bound to retain mediocre individuals and repel talents. It is why high-paying jobs attract more people even if they are soul-sucking. It is also why high-impact but mediocre-paying jobs like teaching and nursing have people leaving in droves.

But incentives can also be volatile because market signals in the short term may not be a good reflection of fundamentals. That’s why people end up behaving in sub-optimal ways in pursuit of short-term gains. This could involve forging qualifications, attempting to get an increment from attending some third rate data analytics course, etc.

Can we trust incentives alone to govern our societies? Probably not. Because our purpose is greater than just responding to sticks and carrots. So more important to identify what purpose we want to fulfill and allow that to drive us forward. Blind pursuit of incentives bring us nowhere.

Forcing your work

Work gets done through a combination of resources, ideas and time. What happens when it is not done? Can it be forced?

We’ve been lulled by management science, idea of deadline, of being a machine to deliver output that is certain and reliable while also being of good quality despite not being able to even specify the work well.

Forcing work to be done is a lie. And it is not even human.

Saving the earth

A friend in the finance industry who probably makes more than 150k annually repairs different stuff as a hobby. He volunteers to help people with repairing household appliances like electric fans, water kettle, and he also learnt how to fix bikes.

He has since fixed a few worn and old rusted bike by derusting them, replacing the broken components. And then he sells off the bike to cover the cost of replacement parts. He doesn’t get paid for his time. Yet he is satisfied because he knows he’s doing his part for the earth.

By market forces, his time would have been worth more and can be more productively spent. But he’s not valuing time the way the market does; and he is certainly not valuing the earth the way our market does. He is using the market to satisfy his needs while trying his best to “save his earth” by his individual efforts.

The market does not automatically align incentives for the best outcomes; and if the government doesn’t have the courage to do it. We have severely limited time left to be valued, if at all.

New year gift

For a while now, I’ve had a career newsletter which allowed you to download the Dream, Think & Act! ebook I’ve written. And that’s all about creating the marketing funnel etc. Now I think perhaps it works better as well if more people could access it without having to surrender email addresses to me. Though you could still subscribe if you decided my ideas are useful – I don’t write very often and it’s usually just 4-6 times a year.

Thank you for giving me the attention and time to read through my random musings and nuggets of thought this year. Please do share my materials more broadly and tell more people about my materials.

For the new year of 2023, I’m putting up my ebook free. And it gets better, the original version that was being circulated around was a pdf. Now you can get it as ebooks which you can read on kindle or your favourite ebook readers. Download Dream, Think & Act! ebook (mobi and epub versions) here.

What is the right scale?

Some impacts are hard to scale spatially, or geographically, or culturally. But they can be persistent, and in time, they scale well. For example, if you’re a teacher of a classroom of 40, you might impact at the most 40 lives. And that is not easy to scale, because enlarging the class does not necessarily mean more lives are impacted though the education system might want to think that way.

I once asked talked about scaling Laksa (a Singaporean dish) in an article about the narratives of millennials. I wondered if it matters that we created products which didn’t scale at least during the moment they were created. If we create products only to ride waves of growth, than majority of the products and service offerings in the world would not exists. It is often seeking to serve a particular audience that an offering comes into play and then gradually finds either more audience or more application in order to scale.

So what is the right scale for the impact that we make, or the offering we’re trying to put out in the world? It is exactly the scale that keeps things going, that keeps you doing what you want to do. If you’re happy to keep doing supporting under-privileged kids one by one, go for it; make sure it pays you enough to keep you going as well. And it is the same for a business, you just need the smallest viable audience (a concept that is popularised by Seth Godin).

Sustainability is the right benchmark, not just for the environment, but also the scale of what we do.

Direction of effort

In which direction should one direct his or her efforts? Would it be in the direction of goals? Or the direction of one’s preference and interests? I’ve come to discover more and more than following one’s interests and one’s goals are different and we can set ourselves and our outcomes on very different paths when we pursue one or the other.

Being aware of what journey we are on becomes important when we look at what we are trying to get from it. Often, when pursuing a journey towards goals like career, money and recognition, we forget that we signed up to something that sacrifices our interest and passion, then we get upset about not getting those. Meanwhile people who might find themselves trying to follow their interest complaining about lack of income or opportunities.

We can’t have the best of both worlds no matter how many examples we find in the world to hold up. And we don’t always fully understand the sacrifices and pains involved until we eventually reach that level. When we direct our efforts we must be reminded which path we’re moving along; that determines what the path yields.

Great works

Do you create great art by thinking, designing and conceptualising until you eventually have a great piece of work to execute? Or do you execute along the way and figure out how it will look then it becomes great randomly without your control or preparation?

Or does making something great involve continuously trying to make something that serves your interest, purpose and the audience you are developing? Is it the trying that makes works great? Rather than the work itself?

I think as we accumulate experiences, life and mistakes in our lives, they inevitably make their way into our works. If we don’t keep trying and working through struggles and mistakes, the chance of a great work emerging will certainly remain close to nil.

Choice as talent

I took some time on Christmas eve listening to the latest podcast episode of People I Mostly Admire and it was a lovely conversation between Stephen Dubner and Steven Levitt. Over the past few years I’ve really enjoyed the podcast on Freakonomics radio and it’s impressive the amount of quality educational content that has come out of it.

One of the interesting ideas introduced in this episode was raised by Dubner on how one’s choice could be one’s talent. It turns out to be something incredibly important, especially in the Asian context where there’s a highly competitive environment and one could be surrounded by lots of highly talented people. I have in fact talked about how talents cannot possibly be born, but rather, the market recognises some kind of value for it which encourages and incentivise effort that enhances it. For most of us, we could perhaps fare really well by recognising that our choices can propel us in life. Thinking through our strengths and then making the choices to push ourselves into roles where we can leverage our talents works for more people than we realise.

The approach isn’t so much about sticking it through than to define some kind of exploration phase, development phase and pivoting phases where one identifies sets of strength and abilities, then consider the roles, value-creation, and gradually make them work within the context or community they operate within. Each step involves choices. And continually making choices, even if they might be wrong, is the way to move forward, to improve and to keep on pushing towards a point worth going.

Valuing time

As one grows older, one comes to value time more. It’s maybe the busier lifestyle from the commitments accumulated over a longer life, or perhaps becoming more cognisant that time is running out somehow. Time is an interesting object interwined with ones’ life and ability so much that when we consider how we can value it, the whole concept of valuation falls apart pretty quickly.

One person’s time is different from the other depending on how the time is used and what sort of talent underlies the time of that person in question. The opportunity cost of time is also really subjective and hard to determine; because the actual point in time and the place or context determine the alternatives possible.

Is productivity and trying to not “waste” time by trying to produce more output really about valuing time more? Or is it a greater mark of respect for the time we have when we actually use it for much-needed leisure? Is time only well spent when it generates economic fruits?

These questions are important because our society and the pressure of our culture around us constantly presses a particular view on these things upon us. We can be more conscious about how we can better value and approach our time and the way we spend it.

Imagining futures

Do you imagine a future you want to be in? Then what do you do? Do you take steps towards it?

Or do you imagine a future you don’t want to be in; and then try to take steps to prevent it?

The second approach means you have to be driven by fear. It’s more tiring than being motivated by possibilities. So it’s important to take your pick how you want to envision futures and move towards it.