What does a job mean for you? What is work to you?
It used to be just tasks or collection of tasks that had to be done. The tasks were easily connected to the end goals.
Then things got complex and the tasks were clear but it felt more distant from the ultimate outcomes that the whole lot of people were trying to achieve.
Finally we did away with task-based identification of the work and changed parts of the work to be based on creating some kind of outcomes. In trying to connect the outcomes to the person, we lost the clarity on the specific tasks required. That can lead to undisciplined exhaustion of energies and burn out.
On the other hand, for all the jobs where tasks can be clearly specified, technology has been used to displace human workers. Leaving humans to only supervise or check through the results. In fact, at some point even the quality checks can be automated.
Where does that leave us? What does that mean about the future of work?
The future of work can be meaningful if we resume our human role of caring for who the outcome of work is for, and the manner in which the work is done. We carve out that higher role for ourselves by being capable of continuous improvement that focuses on the final objective of the work itself – the satisfaction of the user.
Everything that has become a norm in our lives went through some hype cycle. So in essence people may overblow its usefulness and think these things are going to change the world but then it doesn’t change the world overnight so things comes crashing down for a while before it goes on to slowly change the world. The internet is probably the best example. In the 90s people were sure that the internet was going to change everything, and so it went through a bit of a hype. So did computers in the 80s. But after the hype, things crashed, and then life went on except it got changed bit by bit, steadily and surely.
Generative AI is itself going through a bit of that; we are all sure things are going to turn out great. Of course, some doomsayers will be warning the world of the problems and calamity it would bring – just as Socrates thought writing was a poor form of communication and would also bring about the decline in memory of men. I think it is probably necessary to create more safeguards for AI and allow the governance to evolve with its development.
I think Gen AI will be helping to augment the capabilities of human workers for a really long time before they come to ‘replace’ workers so to speak. Yes of course you could use some kind of AI technology to help you even have a conversation at the call center, but it’s not going to be able to handle 100% of the queries, you will eventually still have a human in place. Consultants for example, who might have been spending time copy-pasting or doing data entry type of work might lose their jobs but then there will still be someone senior who needs to intervene.
The real economic challenge for us is how are we going to let Gen AI do the so-called low-level jobs while maintaining a pathway for us to train more junior workers into capable senior workers. Sure there is the grunt work that has to be done but traditionally, the juniors learn the ropes by doing those work. If they are going to be performed by Gen AI, then how on earth are they going to be able to get the chance to learn?
There is still substantial job opportunities which are slightly underpaid but cannot be replaced by Gen AI. These work are underpaid either because of systematic biases in the economic systems or as a function of labour market rigidities. They include the care-giving, pastoral guidance type of roles, as well as all of the cases where it is important to have a human example who can model moral character and other crucial human attributes. No kid is going to see the politeness of a Gen AI figure or speech bot and say he or she wants to be courteous because they are a role model for the kid.
To me, those problems will need to be gradually resolved before we would allow AI to play a bigger part in the lives of people. Part of the way some of these problems are resolved is actually through mutual cancellation with the demographic transition challenge. Economies that are mature and have severely ageing population will need to rely on AI for many things. Improving labour mobility globally should slow down the need for that but it is inevitable for these markets who have the resources to play the early adopters’ role.
To make a change, we need a single pivot point each time. The pivot point is where things are fixed in place and do not change, and all the other changes hinge on it. And then when we make the next change, we can have another pivot point. But with any one change, we need to select a point of invariance to ensure some kind of order for the change.
In our climate transition today, too many people are trying to change things without a pivot point, thinking that the whole world has to transform. Determining what can be kept constant first is probably a good way to use consensus to drive actions. Then you’ll begin to realise what you are trying to keep the same can have far reaching consequences. For example, if you want to keep energy demand constant and start switching out existing demand into renewables, then you’re making it difficult for economic activities to expand. If you want to keep energy cost constant, then you risk keeping things to status quo and banishing adoption of costlier but greener technologies.
Laying out the trade-offs matter but one can consider how we fix certain parameters and move others first before coming back to revisit these. Take energy costs for example; given the cost of living issues and challenges, governments might want to focus on expanding proven, existing low cost green energy sources and pushing through all manner of regulations, and coordination necessary. Capture of landfill gas to be upgraded into biomethane and upgrading the biogas produced in wastewater treatment plants are low-cost sources of renewable gas that can be plugged into the existing system to displace fossil fuels. Malabar’s biomethane injection plant has just received the Greenpower certification and is the first biomethane plant in Australia to do so, ushering in what we hope to see as an era of using market mechanisms to drive renewable gas and fuel growth as it had done so for renewable electricity in the past decade in Australia.
Some may argue that prolongs the life of fossil infrastructure but we are calling them fossil infrastructure only because they are majority driven by fossil fuels as a result of legacy. One day, those infrastructure could be 100% driving renewable fuels.
I keep thinking about the role hydrogen would play in the netzero energy system. It is important because most specialists in the field think it will be incredibly important. But I’m afraid some of them think of the importance not from an energy or thermodynamics perspective but from a technological, socio-economic perspective. I think that is misguided for something that is so nascent and imature.
The solar and battery learning curves cannot be used to project what happens to hydrogen because it is fundamentally a more complex type of project. A lot less plug-and-play compared to solar panels or batteries. For solar panels, the technology takes in light and transform it into power, which in essence is the flow of electrons. There is of course the issue of DC power versus AC power but the inverters will deal with that translation; and you can plug directly to existing electricity grids. Of course, when you have a lot of them the grid must start shifting but at least you get a shot at getting started. And after that you’ve got batteries coming in, again almost ready to work with the existing electrical infrastructure.
Green hydrogen production integrates with the electricity system fine as well; it takes in power, feeds the electrolyser which separates pure water into oxygen and hydrogen, storing away the gas as it is being produced. However, the most valuable output in the process, the hydrogen, needs to be properly stored and transported to where it is needed. And all of these infrastructure do not yet exists! The largest part of the revenue generation problem has not been sorted!
This is why it is so difficult to get hydrogen started, and so expensive to do so even when the technology seem more and more established. The challenge is that a lot of that infrastructure would also serve some of the current fossil gas interests. There are issues of couse with the risks of interest conflicts when the fossil industry push for hydrogen.
The fact that hydrogen is not so plug-and-play to our current system means more evolution is needed before we are ready. Instead of putting direct incentives into hydrogen production, we should be using our resources to solve the problems along the journey to the hydrogen future. A lot of these problems involves collective action, coordination of choices and displacement of swarthe of economic activities that requires proper thought about restructuring.
There is really much more work to do than administering incentives. And this is definitely not an area the government can easily rely on market incentives to accomplish.
What happens in economics when technological innovation happens? There’s a bit of dilemma between technological progress and economics because technology needs to progress to a stage when it upend the economics of an established technology – yet the incumbent is often enjoying scale economies as well as other effects such as network economies that can make it incredibly difficult for the new comer even if it is superior to existing technology at the scale that the incumbent operates.
In the Innovators’ Dilemma, that was being described and the strategy as well as the market approach is always for the new technology to chip away at the market of the incumbent technology by being appealing enough to a small group in the market to help it grow its scale and challenge the incumbent on more fronts gradually. Can the new technologies that we are trying to cross over towards make their way through this path in order to break the dominance of the incumbent technologies?
They probably won’t be able to move fast enough. And that is probably the justification for government to intervene and encourage developments. Yet governments do not want to be seen as favouring particular technologies. There is also a concern about creating inefficiencies in the market by distorting prices or forcing the taxpayers to shoulder the wrong costs.
Yet in reality, for the world to create a better future, there’s no real ways around it. The modern world was not built by shielding taxpayers from the wrong technological investments nor from carefully betting on the right technologies to take off. The complex problems around climate issues today are not so different from the public infrastructure challenges that people faced in the time before government had the kind of powers they have today. They are more complex, and we probably need more talented people working on them, both in the private sector as well as in government. In fact more so in government than ever.
The challenge remains the cost-benefit paradigms and all the free-market type principles to government and what intervention should be like. Without more mission-oriented policy-making principles and a system that is properly leveraging talents and passion, it will be difficult for governments around the world to assume the kind of role and leadership it needs to lead the transition.
What does it mean if companies declare that they are committed to the energy transition including committing resources towards it, and massive investments, only to make a U-turn when oil & gas turns out to be way more profitable? It tells you that it had always been about the money it makes rather than the transition. Never mind that the fossil fuels continue to drive up carbon emissions and hurting the climate. In fact, maybe climate change would drive up demand for energy – especially in terms of heating or cooling, or requiring more activities in the economy to deal with and mitigate the impacts.
Can the work of accelerating the energy transition be left to the markets? Can profits really motivate companies to support the transition and reduce carbon emissions? Does the market demand understand, appreciate and would be willing to drive and pay for the transition? I don’t think so. Absent regulation, it is unlikely for the markets to drive the emergence of the solution. It is as if we want seat belt manufacturers to drive the messaging around safety and benefits of having seat belts rather than legislate it as a requirement in cars. Or just waiting around for cars to adopt them as the standard feature in a car.
We probably don’t have enough time for all that to make an impact on mitigating climate change. Regulations will be required. To put a price for carbon on the market, to push technologies and options in the market that will reduce emissions. We must also evolve and steer the regulation as our understanding of the technologies and impact on environment advances. We don’t have to get everything right on the first try but we do need to be trying.
Probably for the first time in the history of my personal blogging, I’ve brought together all my writings under a single site. Since migrating kevlow.com to a self-hosted platform (though you probably won’t be able to tell), I’ve pulled in some of the even older pieces of writing I’ve put out on the internet. This includes blog entries written from as far back as 2005.
Looking through my entries, there was the period of 2011-2013 when I wasn’t so active probably because I was busy in LSE. It was probably a bit of a shame because those were some really formative years as well in terms of the development of my academic thinking and also integration of my faith into my intellectual identity. Perhaps I had wanted to keep things a bit more private. I would like to point out that those were also years when Tim Keller’s writings engaged my mind so much more.
The focus of my writings has certainly evolved significantly especially with the addition of topics around energy and climate. My passion for education and learning was more dominant earlier in my writing though I wouldn’t consider it to have died down from then. My interest in other topics had expanded.
I could have continued to keep my writings in different niches and have them separate but I realised that in some sense, they were reinforcing one another and were all products of my principles and conviction that drove me. After years of refinement, my conviction is still towards this broader theme of trying to create a future that we all want to live in. Whether it’s energy, education, sustainability or economic development, I am future-oriented and all for investing in what is to come.
Biomethane (or upgraded biogas) has a challenging reputation in some markets. It is chemically indistinguishable from natural gas which is a fossil fuel. It burns identically and emits carbon dioxide when combusted. However, it is considered a low-carbon fuel because the carbon content from biomethane is actually the short-cycle carbon dioxide. It is great because you can combust and generate power or heat using a conventional gas turbine or other gas appliances with it without having to retool or change the equipment.
Biomethane is a clear pathway to support decarbonisation of gas and yet it is being shunned by critics. Part of the reason is that the fossil fuel companies are getting involved and could extend the lifespan of their fossil fuel assets and infrastructure using it. And some people are unhappy that they even receive low-carbon funding for the gas infrastructure.
When we see fossil fuel companies as enemies, then anything they do will be wrong and things that continues driving their asset base even tangentially related to fossil gas seem like a problem.
But if the enemy is carbon emissions, then those companies need to be given a chance. We need to demarcate some boundaries: for example, they could set a profit margin cap on themselves and commit all the funds above that towards clean energy investments. Or even better, they could funnel those funds into a ring-fenced facility which then dole out the resources towards anything proven to be low-carbon.
After having kevlow.com domain and plan on wordpress.com for 3 years, I’ve finally decided to uproot my site and migrate it to a self-hosted system. Existing subscribers might realise you are not getting email notifications. You can go back to your WordPress Reader settings to enable it.
With self-hosting, I’m going to be able to run a lot more things on my website itself including some of my digital product e-commerce as well as my mailing list. I might start managing it out of my own system very soon. So stay tuned while I try to figure all that out.
The backlog of entries should be coming back soon – apologies for all the hiccups during the migration process.
Sometimes I wonder if being a good professional can be different from being a good employee. After all, what is being a good employee when you’re over-delivering or serving your customers better than your employer expects? Is that “stealing” from your company? How about when you are over-worked by trying to be a good employee – does that set a bad example as a professional?
There seem to be some tension between doing good work and being a good employee. And it has to do perhaps with the actual business culture and character of the firm that you’re in. Or it comes through from the self-interested capitalist identity of what a firm stands for. It is strange though, that the firms that would persist tend to be the ones who have been able to uphold their values and commit to them.
So all the short run success factors and metrics turn out to be pretty poor indicator of long-run success. Yet people feel like they have no choice but to stick to these short term metrics because people can’t patiently wait for results or their fruits.
