Half baked solution

Who eat half-baked cookies? Probably someone who have never tasted a cookie; or maybe someone who prefers cookie dough, or don’t know what you were trying to bake. Yes when you don’t know what you’re trying to bake, then something half-baked works just as well as one that is properly baked.

Likewise, there are plenty of half-baked solutions lying around and even implemented by those who have no clue what is the problem they are trying to solve.

We often overlook the importance of specifying a problem well before getting our hands dirty to solve it. Being biased to action isn’t always good when one does not have strong thinking. Of course, if there’s a system of trial and error that continuously test different solutions to find one that works, that’s okay. The challenge is in not knowing what problem one is trying to solve; or attempting to design a solution that tries to solve multiple problems.

Then there’s no proper test for the solution at all, no success indicators that allows the solution to past the usefulness test.

So if a government comes up with a scheme and it is not used; or an incentive programme which no one in the market qualifies, what just happened? Did the problem that it was designed to solve not actually exist? Or is the solution half-baked?

Investing into the status quo

When you spend effort figuring out the position in the train station you should stand to catch the train in order to alight at the optimal position at your destination, you’re investing. And you only would find it worthwhile if you take from the same point of origin to the destination over and over again. The reason is that each time you follow the rule you created for yourself, you reap the benefit of that first problem solving. And over time, the gains compound. You save the extra walking and the time.

But in having this figured out, there’s more inertia to moving workplaces, thinking you’ve already got used to commuting and knowing you are comfortable with the way to travel to that same place every day. It might be foolish to care that much on which station you’d alight for your workplace but you still do. And that can be because you’ve invested in that status quo, to the extent you can autopilot to the location you’re supposed to be.

When we learn to drive a car, operate a machinery, use the interface of a new OS, we are investing into some sort of status quo, or what will become a strong status quo for us. It will be hard to change, because we change the calculations involved on what it means to change whenever to optimise for a particular result. It might be annoying, or boring, but it works.

But upsetting that status quo every now and then, getting your mind to crack and solve new problems, or rethink ‘old ones’, makes for a better mind, and a better life.

Sprinting downhill

I was 13 when I met this senior in my Secondary school (it is kind of like a combination of middle school and high school in Singapore) who taught me that I need to open my strides when sprinting downhill. I had to pass my 2.4km run but it was a point in my life when I was a little overweight and not exactly a fast runner.

The distance was not long enough to win out just purely by stamina, and yet not short enough to be completed with just a crazy dash. It was challenging, especially when we have to run a course that included some elevation at different points of time. It was hard to maintain a consistent pace when running up and then downhill but because I was slower uphill, I needed a way to gain more ground downhill when logically, one could be faster.

So I learnt that opening up my strides allows me to cover more distance even as the gravity was pulling me down. Every step forward kept me from falling while taking me closer to the finish line. It was a great feeling, though my lungs were screaming for air, I could keep my leg muscles going.

There are points of life when a lot of work you had done previously have taken you to a point of elevation. You’ve been putting in the hard work, and built up to that point but there hasn’t been any results yet, you don’t seem anywhere close to the finish line. Perhaps you’ve prepared yourself to that point where you can now sprint downhill, where the force of gravity could take you to the finish line with a lot more natural momentum even if it may still take efforts.

Are you ready for the sprint downhill?

Feeling helpless

Things are happening to me. When we experience that, we lose sight of our agency. We were not consulted, we’re not in control, not any semblance of control. We don’t seem to have a choice. We feel helpless.

Recently, I was attending an investor conference that was focused on the topics around impact, sustainability and ESG (environmental, social, governance). There was a broad spectrum of attendees; some were well-versed in the topic tossing out various acronyms while others were confused, lost, frankly a little unhappy about how the investing industry is taken over by metrics beyond the financial ‘fundamentals’. Personally I think that capital can act differently from a while back and that we have the responsibility to ensure that it is no longer perpetuating the system as it is.

Of course, there would be naysayers who dismiss impact, sustainability and ESG as fluffy, intangibles which are running counter to the money-making that investing is all about. But even the naysayers, confronted with climate science would acknowledge there is a problem we are facing with climate change and all. Naysaying helps them soothe themselves because at least if there’s nothing much they can do, the eventually downfall of the earth is not on them. We choose to be helpless that way; even when we do have a choice.

The better road is towards action. When it comes to the climate challenge, a strong and useful key message is that it is not too late to make that impact and make the change.

Entrepreneurial endeavours

What counts as enterprising? How do you quantify that? Or is it more of a “I know it when I see it” kind of thing? Can one act be deemed as reckless by one and entrepreneurial by another? Whose views prevail? Does entrepreneurial necessarily mean taking risks? Or it is about being able to deal with problems and solve them creatively? Does it take cognitive flexibility?

Being in a capitalist world that is dominated somewhat by market-centricity, we often find the entrepreneur an alluring character. He (or she) is less controversial than in the past, having spruced up the image, and reduced the moral fatality of greed. Yet to me, entrepreneurship is more about the combination of action, courage and wits that sets one apart from another.

Action being about doing, not just saying. Courage being about risk-taking, but not recklessly so. And wits that combines self-awareness with large degree of cognitive flexibility that allows one to bend towards various situations and circumstances while successfully being able to achieve one’s goals. The entrepreneur can be an employee at work, a freelancer, the startup founder or the manager of a large institution. The entrepreneur need not be enterprising just from the perspective of creating financial value but also that of impact to the world.

The entrepreneur disrupts the precious equilibria sought after by economists, ensuring that the world never settles for what it is but moves towards what it could be. To a large extent, the entrepreneur actively seeks to create a future that he wants for himself and those around him.

Everybody and nobody, everywhere and nowhere

When you try to please everyone, very often, you end up doing and producing things that would make nobody happy. When you try to be everywhere, as I’ve seen some of my college coursemates who tried to attend multiple parties and networking sessions on the same evening, they end up nowhere.

Fearing that you miss out inevitably means you miss out on everything because you’re not even at where you’re physically present, which is just about the only joy you really can have.

We are not capable of pleasing everyone, nor designed to be everyone, or to be everywhere. Let us enjoy these things that constrain us rather than putting our emotional selves intensely at odds with them.

Time is an ingredient

We envision an end point and we want to be there already. We think of time as a barrier. The fact that parts of the steps take time annoys us. We rather it takes less time as though it is better when it is faster.

And then on the other hand, we acknowledge that timing is everything, when to strike a ball, jump to defend one, meet your potential spouse, ask for a promotion and all. Time is an input, not just the passage of time but point along time.

So let us reconcile our views on time. Where things are taking time, let us recognise it is an ingredient that enriches and enables the outcome we are trying to move towards.

Beyond the edge of your circle

There are areas of our ignorance we are aware of, but there are also vast spaces of our ignorance we are unaware of. This area is perhaps where we would exhibit the Dunning–Kruger effect. It is really important for us to know and understand our circle of competence, and to create boundaries and rules for ourselves to navigate within, and beyond this circle.

Think of it as comparing a person who lives in a town for many years and know his way around it by his senses and strong local knowledge, against an out-of-towner who had got hold of a map and managed to navigate successfully to a few places of interest. The guy who is new in town tend to overestimate his understanding of the place and might make overly risky decisions or commitments as a result (eg. showing friends around, or bragging loudly about his knowledge of the best local foods).

One of the critical skills that we need to acquire especially as we are new to a space, and trying to grow ourselves, is to be able to develop not only the self-awareness but the toolkit to navigate a new space when one runs the risk of getting into the Dunning-Kruger effect. In fact, even as kids, we should already be conscious about what is happening and how we can deal with such struggles.

Physical networking

Been at a few business functions lately; far more than I’ve been the past two years. It’s becoming a less surreal experience as the world eases into the state where covid-19 is endemic. Restrictions have eased and culturally, people are less wary about mask-wearing. The common flu and other cold bugs are back, ordinary immunity is probably improving.

I welcome the return of physical interactions as much as I discovered how many of them are actually easily substituted with online means. It is true that most of the online interactions lose out so much rich details and non-verbal dimensions of communication. In fact, especially for new connections and interactions, having that physical connection might be useful.

From just those physical functions, I discovered so many more companies I’ve never heard of. There are activities in the industry I wasn’t aware of from just reading materials online. A lot of chance encounters in the physical world are simply not possible online. In fact, I thought the online networking tools where you scroll through a list of conference attendees as poorly designed. Imagine in a real world when you try to go towards someone you want to speak to while the person is unaware and they are trying to talk to someone else. And all the responses are not exactly synchronous. Physical distances and actual visual observations in space performs a coordination function that technology has not been able to replace.

When you know something

When do you choose action when you’ve the knowledge? For example, when you know that your boss is saying something that is wrong to the client, when do you choose to correct him (or her)? What would you say?

What about when you know that you’re generating more trash by using the disposable takeaway container, or the cutlery? How about when you actually have a reusable container to use but wonder if it’s worth the effort to wash it? How do you balance your knowledge with your actions?

For far too long, we recognise that awareness and knowledge is the first step. But then getting from this first step to the point of action where it really makes an impact seem like a mystery. Psychologist probably had less luck figuring this out than marketers and social media platforms. The world’s most intractable problems are not to be solved through knowledge but action – how much would knowledge spur action, and how the mechanism works remains much of a mystery. But whatever we discover that we can do, why don’t we direct it towards helping to drive positive action towards the most challenging problems that mankind faces?