The challenge of industrialising some kind of process, expecting things to move in a “business as usual” fashion is that it tends to decline towards mediocrity. There would be people expecting to just pick up how to do things once and then coast to keep things as status quo.
Yet the issue is less to do with this group than the leadership. Leaders who try to tighten things ad hoc rather than develop a culture of continuous improvement will discourage staff from improving themselves but instead see improvement as being able to guess what the boss wants. Yet if we are unable to see the mission of the organisation, only the boss, then the march stops when the boss is gone.
And the march towards mediocrity starts when leadership becomes weak and is formed from previous generations of followers who never learnt how to drive the mission independently.