Not caring and not caring

When we don’t want to be caught up with the outcome, we sometimes stop ‘caring’; but there’s the ‘I don’t care’ which translates to sloppy work because of fear that efforts would be in vain, and there’s the kind of ‘I don’t care’ that is about trusting in the process more than the recognition of others, more in bettering oneself than bettering how one appears.

When we say we don’t care about the outcome, it might mean following a process that we know surely leads to an outcome we don’t want and because we don’t care, it doesn’t matter. But it can also be because we don’t care about the outcome, that we are not too caught up in it such that we end up undermining ourselves in the process of getting there.

Yet it’s not that hard to tell it apart. It’s more of our brains pulling a trick on us and making us pretend to be confused in order to escape the mental responsibility, to wriggle out of actually putting in the effort, facing our fears and biting the bullet. Think about which ‘not caring’ are you devoting yourself to.

Ode to Sleep

When you’re working out in the gym, you’re not strengthening or growing your muscles, you’re breaking things in them. When you’re reading a book or learning in a classroom, you’re conceptualising connections, not yet formalising these connections.

It is when you sleep that your muscles are repairing, building up; and when you’re asleep that your mind is consolidating the things you’ve learnt. Work gets done when you are resting and rested. Sleep is not for the weak or losers, it is for the wise.

Singaporeans are not getting enough sleep whether voluntarily or involuntarily. Even when we don’t have that negative a perception of sleep, we find it really difficult to combat all the other competitors of sleep especially the screens that we keep staring into. It’s time to allow sleep to reclaim a bit more of our lives. It is not wasted on sleep, but it’s wasted for lack of sleep.

Attitudes Future

I was looking at the various jobs fair and booths that are set up around the different satellite towns and shopping malls of Singapore. These centres have replaced the traditional community centres where such government initiatives traditionally are ran in.

There’s the prominent ‘skills future’ logo. It is the name of a government agency in Singapore. And of course it also is the name of a scheme where the government basically funds Singaporeans to undergo skills training. One of the biggest thing that the agency does is to look at mapping skills required by the industries and then try to bring people up to standard or bridge skills gap in order to ensure there’s sufficient supply of labour into newer industries. The idea is to transit and transform our labour supply while meeting the demands of the new economy. It all sound pretty compelling.

But I wonder if skills are the real gap. Because the underlying premise here is ‘if only people have access to the skills’ – the government ended up supporting a whole training industry to blossom out of nowhere. Suddenly, there are plenty of people claiming to be experts in one area or another training people en masse in Python, Qliksense, etc. A quick review of YouTube will show that there’re tonnes of free video tutorials for all of these ‘skills’. The guidance on the computers softwares that these courses offer will allow the non-savvy participants to exactly perform the tasks required but not exactly learn those skills.

What is needed is to bridge the attitude gap; the campaigns should be targeting to change the attitude of people towards training and learning. Supporting people in terms of providing allowances during training is a good incentive. Allowing people to offset their training cost is not as good. You want people to take ownership of the learning rather than feel like they have a voucher bundle they need to use up.

Besides, getting a job is really more about attitude than skills. Ask any employer and you’ll know you hire for skills but that’s usually the easy part – finding the right attitude is often more important.

Sitting with problems

When we were in school, we were taught to identify and solve problems. In our daily lives, we fill our minds with problems so that we can try and solve them. More than ever, a lot of these problems involve quite a bit of thinking. And so we try to deal with the problems by thinking harder. But we might be confused. Confused by the experience of being in school, and taking exams. We start to think that the testings of life is like sitting in an examination hall, given pen and paper, forced to think and recall facts, or looking through reference materials, looking for an answer.

Life sometimes throws us problems that we have to sit with. And to mull over; but to be willing to drop off the problem and not think about it for a while. Perhaps to let our subconscious take over instead. But during these periods, we need to be freed, our minds must get to relax. Yet in the high stressed, fast paced life nowadays, we don’t give ourselves much chance to. We are punishing ourselves all the time, stressing, straining.

It is not the weight of life’s problems, it is the length of time we’re holding it up in our minds and trying to get to an answer, trying to come to a point when we can toss out the problem from our backyard. How about leaving it in the backyard, sitting with it, and re-casting it as a part of the backyard landscape rather than a ‘problem’. Likewise, to not be too anxious to ‘get out’ of a situation (especially when it is not exactly life-threatening, just tricked into feeling so by our minds).

We need to graduate from school; and stop treating life as an exam. Because then we will never leave the exam stress behind.

Creaking infrastructure

When we make investments, part of the returns will need to be ploughed back into maintaining the asset so that it continues to operate well and bring returns. For stocks, that happens internally within corporations so that any returns you get are already net of those operations & maintenance type expenditure. For a property, things are a bit more complex since you do have to fork out some money in order to upkeep it, and that subtracts from the rental income you make.

When it comes to assets that do not yield financial benefits but things like convenience, efficiency and all, then things gets more complex. Because the cost of maintenance is explicit but the benefits from it would be less obvious. One example would be just washing a car. There’s little utility to washing the car other than the impression you give to others about you as a person; though of course, that could also be part of the reason you first got a car and that is an important benefit stream you want to be able to secure from your asset. Then you’d do the washing regularly.

From here you realise that your willingness to upkeep the asset really should depend on the stream of benefits you’re trying to derive from the asset. And these all should be worked out a bit more upfront when we are making the decision to first make the investment. Or perhaps the exact costs won’t be available but we should at least be aware of them.

Our lives consists of a lot of infrastructure investments; the relationships we have, the education we decide to take on, and these all takes maintenance. The choices that we have made do set the boundaries and constraints on choices we are going to make in the future. And therefore, it is important that the ability to upkeep those investments are considered before even starting.

Giving thanks

Are we fast to assign blame and take credit?

What about giving thanks and accepting responsibility?

What about all things that were beyond control and a matter of serendipity? What about the times when we ‘lucked out’? How about those who helped us? The books we read, the people we spoke to, the landscapes we saw which inspired us.

We can be better people by being thankful people.

Trusting in the process

When I was in school and I was just ignoring all that nonsense my economics teacher was teaching in A Levels, and not giving standard answers to exam question. I insisted on spending space in my exam script ranting against the impracticality of the economic theory I was using to explain the real world phenomenon just paragraphs ago – demonstrating that I already know what they wanted me to show I know while also how I don’t agree with it.

In my heart then, I knew what I was trying to learn. In fact, I did my own reading, continued to score Cs an Ds on all economics papers until I reached A Levels. I went on to graduate from LSE with First Class in BSc Economics. I trusted in the process of learning, of reading up, studying, observing and thinking. I did not care to follow mere processes that enabled one to produce result in exams – I wanted to learn, not just be schooled.

Having grown up, I find it amazing I had that tenacity in my teenage. Perhaps it was the rebellious years but nowadays, when I achieve some minor success I’m swayed to start finding hacks to be able to achieve outcomes rather than just trust and follow a process. It is so important that we don’t hit ourselves too hard just because of an outcome even when we have followed the right processes faithfully.

Lame errands

I had a really unpleasant experience lately at a bank. I’ve been having issues with the online banking and I went to the bank branch to try and get it sorted, alongside a few other errands I need to get sorted at the bank anyways. The irony was that after quite a few tries and the bank officer had no luck solving my problem, they told me to sit there, provided me with a desk phone, dialled the hotline and got me to try and speak to the customer service operator on the hotline to get it sorted.

This was after waiting in the line for about 40-minutes to get to the bank officer in the first place. I went to the bank branch first thinking it would be less crowded especially during these pandemic times, only to realise despite the thin crowd there was still waiting because there was only one poor officer available to attend to people.

So as if it was not ludicrous enough, the hotline guy who was in the IT department thinks there was nothing wrong with my account. So they have to raise an investigation report and wait 2 days to get back to me. Total time on the call, about 20 minutes or so, including about 10 minutes of just being on hold.

I reflected deeply upon the people who falls through the cracks because of the giant bureaucratic system we have created for ourselves in this world to organise things. While it is hard to love it, I find it challenging to hate it because after all, these rich systems have delivered better lives to many beyond our wildest imaginations. Yet the experience of being stuck in a crack in the system with no one knowing how to help, really sucks.

Thanks for reading my rant.

Common Practice

A friend decided to leave the education sector. He got a job offer but had to start at the new place when the school holiday starts. He asked the school if he could start in the new place while continue holding on to the job to finish serving his notice period (which was 2 months, now one of which is during the school holidays).

The school said no. The school said they are not allowed to hold another full time job during school holidays. And teachers, unlike other employees do not have annual leaves. As school holidays are not annual leaves and teachers are supposed to be ready to be called back for contingencies, the period during the school holidays cannot be used to offset the notice period.

One could say that every teacher entered into the contract knowing those policies and terms. Except this friend probably did not. The principal said it’s the policy and common practice. The HR said nothing but deferred to the leadership and school policy. No one wanted to set a precedent. Using school holidays to offset the notice period is abusing the system? Maybe they were worried about finding a replacement in time for the teacher during school holidays?

I’m not sure if a school isn’t taking good care of their teachers, parents can really trust them to take good care of their kids. I think the expectations that the system took on is way too much; and they are just loading it on to the teachers, without giving them more resources to cope with their own mental and financial well-being.

Honestly, it doesn’t help that Human Resources with school are just administrative people who are not doing their part to defend their people and upkeep morale. HR needs to get better.

Learning stops in school

Do people actually think learning stops in school?

Sometimes, I do suspect that people at work have decided if they had not learnt something in school, they do not know how to do it, they’re not going to do it.

More likely, it is the HR and the employer that is treating their job candidates as that sort of people. And it perpetuates; that becomes the exact sort of people they hire. The ones who checks the boxes and no more; the type that has the paper relevance but not the real world relevance.

HR needs to get better.