Patrolling corridors

I’m really glad to see more debates and discussions about teaching, workload and the relationship between parents, teachers and the system. Having ministers speak on behalf of the teachers rather than just the system itself is also desirable. I think it is almost shameful the kind of expectations and issues parents of today are taking up about the education system, and getting upset with schools about.

I am actually not surprised that the coping mechanism of the school for not being able to explain to parents how their kids fell or injured themselves was to deploy teachers for corridor duties. It wasn’t about encouraging more responsibility and caution from students, it was not to empower prefects to write simple incident reports. It was to deploy NIE-trained teachers to perform surveillance.

But before even looking at the way the issue was being addressed, schools need to determine and decide for themselves where are the boundaries of the problem they are trying to solve and their responsibilities to the students. While the minister brought up a more complex issue on parenting, it is clear to me that the principal of the school in question did not know the boundaries of the school’s responsibilities. Perhaps the inability to push-back is due to years of the system pandering to parents. Or politicians just passing on requests and complaints to the civil servants without due regard for what are the critical issues at hand.

Either way, I see this as progress for our leadership at the education ministry.

Learnings from an enforced pause

Funny how I talk about seasons and cycles and rest; and then Covid hit me. Yes as it becomes endemic. And with this enforced pause that took place right after a vacation and whilst I was almost jumping back into work, I had the chance to reflect on more of life, work and rest. And here are some of my random learning:

  1. Our attention matters a lot. When our attention is not present, we simply miss the moment.
  2. When we develop a plan, perhaps it is more important to note down our intentions rather than how exactly we want things to be.
  3. Make room for serendipity – it gives an addition meaning to the notion that opportunity favours the prepared.

Maybe I should have more pauses in my life – certainly not one forced by an illness. But my mind certainly cherish being forced to pause and just linger in existence.

Primark pricing

Recalling the wonder of my first trip to the Primark store along Oxford Street in London was rather amusing. More than 10 years ago, as I stepped into the store and looked at the price signages, I was so incredibly surprised by the low prices. Being from Singapore, with little natural resources and gone past the stage of textile manufacturing industrialisation – clothes, especially the type you can wear out of your bedroom are not cheap.

But at Primark then, I could get a hoodie for £5, a tee-shirt for somewhere between £3 and £7; shoes for just £10 or £12. Today, the prices have probably gone up by 20-40% but that’s probably just inflation. These clothes were manufactured in Asia, mostly in Bangladesh and Vietnam, but even regular clothes sold in these countries may come at a higher price. I distinctly remember that the Cedarwood (a Primark brand) and TM Lewin shirts sitting in a store in Bangladesh (said to be selling factory rejects), selling at about $25 (around £22).

That reflects the sheer cost savings that comes from economies of scale, being able to manage huge coordinated logistics, of procurement, shipping, fulfillment, and distribution in-store. By selling a these prices, Primark pretty much guarantee volume sale, thus enabling the huge economies of scale. They try to optimise further by reducing packaging to the minimum, doing away almost completely with anything beyond the label and tags on their products.

And just like that, by pricing things low, Primark essentially create a strong flow of anchor business for the textile plant that needs business in emerging Asia. They are willing and able to keep running for Primark because in times when they don’t have so much orders, Primark is there; and when they have too much orders, Primark can step back a little. This flexibility is valuable to the plants who are looking to cover overheads and staff costs, maintain the skilled labour they had hired and trained. And so the value they create gets passed on to customers, and perpetuate the cycle that keeps them in business.

Who do you want to work long hours for?

The world economy is not just in an energy transition or move towards lower carbon emissions. Given increasing automation and digitalisation, the demand for labour should be declining. Nevertheless, there seem to be a general shortage of labour all around. Perhaps it is an issue of skills mismatch post-pandemic. But many have also identified a few other emerging issues including the fact that people are quiet quitting or finding the existing landscape of work broken.

I don’t think people are not willing to work long hours. In fact people are working so much more than in the past despite the luxuries their higher income can afford, including more leisure time. The question is who and what they want to devote these ‘working hours’ towards.

It would seem almost hilarious that people deem it strange the new generation wants to have space and time for their own lives and side hustle. If we look beyond the cultural norms created in the boomer’s generation, it is clear that the direction towards greater capitalism, marketisation and the free economy is that people would be more cautious about how labour is being traded and delivered.

And perhaps that is exactly what is happening. We are finally recognising that the labour market has been broken and with the advent of technology, the solution is more freelancing, contract work and piece-based or scope-based compensation. No more over time or time-based pricing. No more self-worth being tied to your job titles. Everyone can be in the C-suite. Everyone can be their own bosses.

It already started when the corporate or career ladder was torn down one or two decades ago. Partly as a result of economic crises requiring ‘restructuring’ or ‘right-sizing’ of firms. And partly because of the perverse financial incentives pervading the frenzy of financial optimisation through spin-offs, mergers & acquisitions – all of which disruptions the more traditional notions of the ‘ladder’.

In any case, I think the new trends of the workplace are still functions of the direction we have been taking our economy towards: increasing adoption of technologies, reduction in contracting costs leading to the breakdown of the Firm (as predicted by Coase in his theory of the firm), fragmentation of markets driven by endless differentiation and specialisations. That in turn creates a force to reshape demand through marketing, advertising, culture-making – an aspect not addressed by economics but nevertheless driven by economic incentives.

We often forget that our culture is in a large part shaped by economics and incentives; and the doctrines and policy approaches we have taken shapes these incentives in profound ways.

Physical Retail II

I previously wrote about the power of physical retail and as I recently was on vacation in London, going through high street shops, huge department stores such as Harrod’s and shopping malls like Westfield, I feel even more qualified to share more about the magic of physical shopping and hence retail.

The shopping experience is more than just about giving shoppers a moment of experiencing how it is like to own the item physically and “have it” – there’s also the environment, the context to make the purchase decision, and also the opportunity for store to tell a story about the shopper’s identity.

Take for example the Prada stores that control the number of shoppers in the store at any moment by creating a queue and allowing only a certain number of people at any one time to enter the store. This makes you have that special sense of pride when you’re in the store while looking at the long queue outside, thinking you’ve earned the privilege of being in, so it must make sense for you to at least buy something.

Then, there’s the concept like Harrod’s of having many service counters focusing on an array of product each, breaking down a phenomenally overwhelming shopping experience into something bite-sized. When combined with the sheer variety of goods all around you, there is this sense that something around here must fit you; that you should be getting something!

To that extent, the magic of physical retail would remain for decades to come even as online retail comes to take over more of the purchase of more mundane stuff.

Opportunistic leadership

Leaders of today are mostly driven by being able to identify opportunities to exploit, rather than solving problems present. Take for example the public federal debt of USA – no government really bothered too much about the size of the debt in absolute terms because as the economy grows, the debt to GDP ratio shrinks, unless of course they took on more debt, which they kind of did. Sure, there were times when it seemed a crisis was coming but just change the rules and things seem to go on fine.

There were many of such things that happened during the period of the reign of the boomers. A lot of boundaries that were thoughtlessly set were tested, and then extended. As culture shift, people tried to stretch things: when we moved from little villages in Singapore to high-rise public housing, the high-rise was around 12- to 13-storey; others were mostly four-storey high. Then we started building 20- to 25-storey buildings for public housing, and now 40, even 50. The buildings became built even more closely. The leadership focused on opportunities to keep optimising things and turn people’s attention such that they can define what is ‘better’.

But better also requires actual problem-solving. And often times, that meant confronting the problems that we ourselves created when seeking out or exploiting opportunities. For example, as we exploit high-rise and high-density, our urban heat island effect increases; our living conditions from an environmental, climate and weather perspective goes down even as it appears materially better. People just accept that is a price to pay for ‘development’ – but there has got to be more efforts to figure a third way out.

Singapore’s dependence on foreign labour presents the same challenge. We know that foreign manpower has been integral in our economic development. But we also simultaneously recognise that getting international companies to localise their labour and employment in Singapore can make a big difference to the socio-economic outcomes of locals. Nevertheless, the potential social fissures and inequalities on both ends of the labour spectrum (extremely high paid expats, and low-paid labour in the construction industry that may not have the best welfare and environment) seems to be just accepted as price to pay.

I think leaders need the time and space to prove themselves, make better decisions and serve the people. And while we practice questioning leadership and some of our basic social compact principles, we should also be patient, and mindful that changes will take time. Helping to turn our attention into problems that should not be just accepted as necessary evil or the cost of good outcomes is just the first step. We need to jointly figure out the third way. It is not necessarily one that do not involve trade-offs (that’s probably fantasy), but one that allows us to be conscious about the point where we want our trade-off to be.

Long-term planning

How far ahead do you plan in your life? In Singapore, we take a serious view on long-term planning. Not just because we want to do it; but because we know it manners immensely to the society and individuals living in it.

On hardware matters, we’ve done exceptionally well. That’s why our PM Lee can say during the National Day Rally 2022 that plans laid out for our infrastructure more than ten years ago such as Tuas Port and Changi airport are progressing well – and the Tuas Port plans of 65 million TEU container will only be complete in two decades time. And now we are also making plans for these infrastructure to be more resilient in times of reduced demand.

This might require some degree of economic forecasting: how much can we afford, how much will that bring in return in terms of growth, how much can we grow, where can we find the resources. When I was in public service, I did get to think through some of these questions; and even now, at Enea consulting, I continue to work on these problem for clients. So at an individual level, it pays to consider doing some visioning and forecasting as well.

For those who are busy daily and worrying about bills all the time, this can seem discouraging and de-moralising but it is precisely what one needs to have that path beyond the daily grind and struggle with the forces in life. Long-term planning and developing a vision provides some clear sense of hope and also allows one to open up one’s mind further to see the bigger picture, and pockets of resources for one to try accessing.

Energy and climate IV

Once we have determined the priorities, the goals and then from there, made decisions on which technologies to push for and how to wire up the new low-carbon or climate-transited economy, we need to then make the economics work. There are many decisions that we allow the markets to make and it is true that various technologies can emerge to provide us with multiple solutions to problems we have. But when it comes to climate, we need to be able to gather more resources together.

I don’t think this is so different from the EU’s decision to come together and say we are going to mandate that all gadgets have to use the USB-C connector. Changing our energy system is not as simple but once we can decide on a clear roadmap, then it is easier for the economics to come together. And let me just give an illustration; it is just a demonstration of how things can work:

  • Let’s start with natural gas or LNG as a transition fuel, reducing coal power, rewiring supply chains and logistics
  • When the coal players are clear that there’s a timeline and they are definitively headed for extinction globally, all the coal-based plants will need to prepare for decommissioning and be phased out, alternative power sources to be identified and planned
  • Coal logistics players will need to determine alternative uses of their asset base and start building viable businesses behind them
  • Other innovations around coal might still remain on the condition that it results in low or zero carbon emissions
  • At the same time, LNG infrastructure will expand and gain from scale economies, resulting in more demand as well as supply induced from new resource exploitation.
  • A liquid market forms from that and allows more trading activities and greater access to the resource – which becomes a viable alternative to coal in most places.
  • We then see the emergence of LNG fueled vessels, long-haul transportation trucks and so on.

The same type of cycle can take place though at a grander scale with more winners and losers as we determine for example that hydrogen will be the next major fuel after LNG. The economics of hydrogen will come to work because all players recognise that as the de facto future fuel. Innovations will drive the economics in that direction. Instead of waiting around, taking more actions to speed up the adoption would be critical. And small things can improve the economics:

  • Introducing proper standards and certification for green hydrogen across the world – focusing on the lifecycle carbon accounting in the production of the hydrogen as well as the logistics of moving it to where it is used
  • Allowing certifications to be marketised and traded while also satisfying any targets for decarbonisation.
  • These innovations will also start to incentivise more activities on the hydrogen end-use space such as hydrogen-fueled vehicles and even heating systems using hydrogen (such as in Japan).
  • While there may be some competition between hydrogen fueled systems and battery based systems such as in the case of energy storage, battery electric vehicles; there should be sufficient room for hydrogen – both long haul transport in air, land or sea will not be able to run on batteries.

Japan has also invested substantial efforts in making ammonia a fuel – which might prove wise as the use of ammonia itself eliminates any direct carbon emissions. If we truly want to reduce carbon emissions, removing carbon completely is probably easier than trying to capture it, use it and then re-capture it again. Biofuel can still be in the game but in the extreme long term, its availability is still going to be an issue – besides, there’s always some kind of competition between arable land for food versus fuel.

We all can tell ourselves a story about making the economics work but this requires forward movement in a coordinated way for a handful of stories rather than too many stories and running all over the place. Someone has to take leadership; and that must be one able to mobilize the resources, connections, influence and ideas to do all that.

God save the King

I’ve actually been in the UK over the week for a vacation. It was a strange for me to say I’m going on a vacation in London because there was really nothing so relaxing about the city. Probably especially since I had already spent three years in London during my undergraduate days. Yet, the timing for my first overseas break since the beginning of the pandemic could not be better.

So many things happened in the UK whilst I am here, with the change of the Prime Minister and then the passing of the Queen. This truly marked the end of an era for not just the United Kingdom, the Commonwealth and the world. The times Elizabeth II had gone through were not just one of unprecedented changes; the pace of changes in the world, the diversity of trends, sheer number of world leaders whom she had experienced or at least met with.

United Kingdom itself has been in a state of flux and some would say decline since Elizabeth II took the throne. And it would be hard to tell if that trajectory will change with the monarch and political leadership changing at almost the same time. The death of the queen is likely to help galvanize the people; and depending on the direction the new King Charles wants to take, it could mean formation of further republics, splintering of the Kingdom.

To a certain extent, history is being made every single day as we operate. These events just makes us a little more conscious about it.

Energy and climate III

I subsequently talked about the need to get the energy technologies, and energy security issues sorted out. There are a lot of new technologies needed to help us deal with the energy and climate transition. Most of them already exist, but because of uncertainty around which would be deployed, the development on these various technologies are uneven throughout the supply chain.

For example, there are established hydrogen storage technologies, hydrogen transport technologies and fuel cell technologies. But because it is not clear how the supply chain will be configured, each aspects of these technologies could be deemed expensive. And if you zoom into a single component: say the fuel cell, you’d discover that a major part of the cost contributor is the the materials because platinum is used as a catalyst in the process.

There are different ways to deal with this such as creating catalyst that does not use platinum or use less of it and yet have sufficient efficiency. Or there are competing fuel cell technologies that uses a different approach. No one is sure which should take the lead and how resources should be allocated to move the various approaches through to technology readiness. Moreover, there may be insufficient resources in the market at the moment to go into all of those competing technologies for them to reach sufficient maturity.

So instead of relying on economics at this stage, we should be thinking about the other non-economic considerations that are worthwhile. Issues like energy security, safety, having a bigger picture of whether those various technologies alignment with these goals. More importantly, the technologies we want to back must be able to provide gains in carbon reduction and environmental improvements which allows us to feasibly expect to meet the aspirational climate goals I raised before.

To think about economics before setting the goals and determining technologies can be putting the cart before the horse – because we need to be clear what we are trying to achieve and try to manage the cost of achieving it. If we are solely concerned about costing at today’s level to try and achieve new things, we will never get anywhere.