Reflections from Work

worklife

It’s been a long time since I had actually got down to writing something I had in my mind. I finished my first year of work earlier this year and concluded an additional month recently. Besides my service in the military, this is the longest I have ever worked in a single organisation. I must say that work hasn’t been easy but there is really lots to take away from work and the exposure has been invaluable.

A few big things I learnt from a full year of work – when turned into advice:

  1. Identify pockets of interest and build up incredible amount of expertise
  2. Consign all showy things to those who practise showmanship
  3. Challenge yourself not with load but with difficulty

There is the usual drag of work; I remind myself that work is cursed, but it is not a curse. We were made for work, designed to serve the Lord, as stewards of creation – and in work, we learn to give ourselves though the world tries to convince us to do so for selfish reasons. Prayers at work, and for work, for the people around involved in work is profoundly helpful. It brings us back into the Godly reality where we learn to rest in Him rather than our own strengths.

Cost Management

This random musing came about because of a recent incident involving my girlfriend having to leave her harddisk containing research data with her Oxford department and not being able to return to Oxford to retrieve it because we were going back to Singapore from London. Eventually, the department generously sent out the harddisk by first class mail to London so that we could pick it up just before we returned to Singapore. The postage was paid for entirely by the department since it was work-related; no questions asked.

It made me reflect on our Singapore’s system of cost management principle and so-called ‘prudence’. I realised how we are often seen as ‘stingy’ even though we are trying to exercise or practice the principle of prudence and how this ‘stinginess’ permeates down all the way through organisations particularly government departments. I think one of the problems is that we think of cost management as almost an individual responsibility and that ‘stinginess = prudence’. In fact, if we were asked to prescribed practices  to ensure adherence to policies worded the 2 different ways, chances are that they will be more or less similar. In most Western economies and organisations, cost management is the responsibility of the management setting down the policies and guidelines; control should be really questioning on the basis of principles of expenditure rather than checking line transactions based on operations – essentially, leaving the accounting of operations to those who know best.

At the end of the day, it is a matter of how much the finance needs to dive into the companies’ operations in order to check through, process, and account for the costs incurred. It wouldn’t make sense for them to dive so deep as to disrupt the course of business operations or to set down control measures that end up hindering actual operations. Yet it is important for finance to know the operations deep enough to perform their role well. Thinking deep into the principles and then accepting a range of practical expenditure outcomes is vitally important nevertheless. Cost management must not get too far down the chain affecting the functioning of the working level.

We need to equip our ‘government’ workforce with the right approach towards cost management to help them understand that prudence is neither penny-pinching nor making sure ground staff write comprehensive reports justifying transactions. It is setting up a good set of principles by which budgets are justified by and then leaving the ground level to make use of the budget as they deem fit.

Economic Maturity

economics

Had the chance for a break back ‘home’ to UK and spent some time thinking about the economy back home in Singapore – the apparent lack of ‘growth drivers’, the preliminary attempts to ride on waves in the world made by China and the current short term lifting done by the US economy for our tiny island-state one. We are in the midst of shifting steady states or rather the movement from one potential steady state to another. There are some thoughts i had about our economy, about the economic system, where we are and some of the key things we need to set our sights on for the next couple of decaes – where we might have done right and where we may have gone quite wrong.

Current Status 

In short run, our economy is still well-positioned to capture growth coming in from established institutions based on prevailing ‘world order’ but as the transition starts taking more form, we are left wondering if we should have thought about transformation earlier. The truth is we did but no one really had answers yet. There is an anxious scramble to get into ‘position’ but we really need to consider more deeply what this positioning is about and how we need to make use of the earlier generation’s thought-followership success and move towards genuine thought-leadership in economic development.

External vs Internal Positioning

There are 2 dimensions one could think about businesses, economies, or just plain economic entities – one is external positioning, and the other is internal organisation. External positioning is important because the place you are at would determine the universal set of opportunities available for grabs. Whether those opportunities can be well-exploited will depending on your internal organisation. There are lots of economic entities that have great internal orgnisation and I’m thinking about much of the Western European economies. But they might not be in a good external position. Perhaps it’s because of the demographics of the country, the circumstances, the industrial mix. But all these are ‘external’ to the extent they can be seen. When I refer to ‘internal organisation’, I’m thinking about the rules, the institution created in the economy. And institutions have the tendcy to be multi-equilibria systems. Which is to say that you can end up being very stable in a not-so-good institutional set-up and have absolutely no impetus or path of low-resistance towards the better, known institutional artrangement. So this is actually much harder to get right than external positioning.

Consider the Chinese businessmen who built his initial empire up through opportunistic entry into basic cornerstone sectors at the points when China moved towards a market economy. His external positioning is excellent and he might be able to milk it for a while but if he does not take that opportunity to clean up matters relating to corporate governance, improve internal structures and framework that allows the organisation to continue humming without his personal relationships or connections then the viability of the business empire beyond his time is in question and so is the economy of the village he resides in. Singapore can be detroit during an auto-boom, but the wealth generated must be used to buffer and strengthen its internal structures such that it relies on more than just the auto-boom for growth. In the earlier stages of growth, the economy can rely on the government to build frameworks and structures to help the economy ‘lean’ on something like an auto-boom. But in the long run, the government will have to hand this back to the market economy to make a choice on which sector to develop and grow. In other words, the extrnal positioning, the easier part of the job needs to be handed over. The government then must launch itself to deal with the issues of internal organisation relentlessly.

The Right Stuff

That is where our recent attention towards productivity and manpower development becomes so important and right. We definitely need to raise productivity. This is can only be done through a mixture of soft incentivisation for greater adoption of machines and equipment that reduces the need for unskilled labour as well as to create hard structures that are tied to these  actual technological products in order to curb the use of such labour. In other words, work permits that are made available to companies must be tied to demonstration that the company has seeked out other ways of accomplishing the required tasks without labour but failed. A formula or way of valuing the labour vis-a-vis the capital has to be worked out so that companies unable to demonstrate reliably that they are using the overall more efficient approach willl have to be disallowed from hiring more unskilled workers.

The question of manpower development is more tricky as it has more to do with manpower that are local Singaporeans than foreigners in the country. Our manpower quality has been suffering and I should caveat this statement with the fact that I did not conduct any research relating to this other than speaking to a handful of business owners and I think (again, speculatively), that this is largely a combination of increasing emigration as well as the change in structure of economy resulting in the irelevance of some of the skills of our older workers. The overall gene pool of workers with positive working attitudes is further eroded by a corporate culture that emphasize KPIs over individual workers’ well-being, often to the extent that well-being has to be measureable before it is something to be worked upon. This sort of evidence-based resource allocation optimisation, while beautiful in theory and on paper, generates immense dissatisfaction at working level. Again, I caution that I’m overgeneralising and potentially exaggerating the degree the problem manifests in reality.

Skills upgrading has been peddled around for decades but have not been ramped up as much as recently. But even then, I believe the existing measures are a little too broad and not targeted enough.  The soft skills of Singaporeans are more lacking than hardskills. And I’d go further to argue that good work ethic makes up for more than lack of skills. The willingness to learn, to advance in the work without necessarily having to go through n’certification’ and arbitrary ‘courses’

The Not-so-Right Bits

Here’s when merely working on building skills without improving attitudes and work ethics cannot go very far in developing our local manpower. The injection of competition through bringing in ‘foreign talents’ can continue but needs to be tempered with a proper mechanism that allows our local workforce to gradually phase those ‘foreign talents’ out. The more I work with MNCs, the more I realise how bringing in talents from their home country or countries they already operate in is indeed much easier than trying to hire locally. A mechanism that allows the local talent pool to be tapped and then freeing the the local talents to go into the private sector and ‘do their own things’ needs to be  created. We are doing a lot of startup-mentor matching and that is a great move.

Corporate culture and governance is something we tend to overlook when assisting local industries. I don’t know how we can assist in this aspect especially since junior Stat Board account managers don’t often have the insights into organisational behaviour the way bosses of bigger corporations do. The question is whether we can do something that provides cross-pollination opportunities with the end goal of improving the gene pool of the labour force.. This would likely be done by bringing people people with experience in places with great corporate culture into ‘poorer’ places and lead a transformation.

Summary

The above discourse is meant to kickstart some more thoughts in this area of economic development of Singapore towards a true first world stage, where the quality of our workforce is truly comparable with countries of the first world and definitely with productivities that are comensurate. To a certain degree, I have let out the underlying variable I hope Singapore can start developing as a unit of driver for our internal organisation that will enable our market economy to better settle the issue of ‘external positioning’ – improving corporate cultures and building genuine first-world enterprises.

Solar as Future of Energy

The Economist ran a couple of stories about Solar Energy in the latest issue (16 April 2016); mainly touting the trends the industry has been facing in the recent years:

  1. Falling cost of panels
  2. Increasing interest, attention and commitment (in the form of Feed-in Tariffs)
  3. Falling levels of subsidy support and FiTs
  4. Increased avenues of financing and ambitious solar farm projects

Quite a couple of bottlenecks to the growth of solar still awaits solutions; and in the recent years, competition in this industry will be shifting into solving some of these problems holding back the development of solar energy.

  1. Land intensity of PV solar farms (need to improve efficiency and quality of PV cells) – land is an issue because of potential competition with arable land (plants need sunshine too) in certain places
  2. Intermittency of Solar power (a large dark cloud moving over a PV farm by can reduce generation significantly and abruptly – need for energy storage and some sort of balancing mechanism)
  3. Grid curtailment issues; inability of the grid to take in the power generated when at the peak generation capacity (especially with wind power thrown into the vicinity).

As a result, I believe these issues are going to drive the growth of this few industries/businesses:

  1. Data analytics combining weather/cloud forecasting with energy storage smart systems to optimise the operations of large scale solar farms
  2. Market platforms that helps with cost-balancing and electricity trading in order to smoothen demand and supply fluctuations from solar/wind power
  3. Improvements in both energy storage technologies as well as PV cell technologies.
  4. Further financial innovation in financing solar power deployments – including leasing of panels, leasing of rooftop space, usage-fee-purchase model, etc.

Project Work Guidebook 2016

So after fumbling about for a while and a bit of a hiatus from writing I finally got down to completing the latest edition of our Project Work Guidebook. A while back this was supposed to be the combined effort of my cousin, Kimberly, and I. It didn’t work. Apparently, her student life at Raffles Junior College was busier than my life at NYU as a masters’ student. This time, with already the previous edition as a strong foundation to work on, I expanded the chapter relating to research – adding materials on research methodology and approaches.

More importantly, acknowledging that time is a struggle for most of the students doing PW; I’ve added an appendix to provide some guidance about how to manage the team’s time. It is important to set customized milestones according to what is to be included in your project and these targets should be refined as one gets more information while also closer to the deadlines.

So boys and girls who are entering JC or simply still confused about this Project Work thing – hope this will be a good and useful read for you!

Lucky Breaks for the Port

history

Several lucky breaks provided a huge push for Singapore growth, escalating volume of east-west trade, and raising the importance of Singapore as a trading hub. For 50 years from 1830, the world saw several significant changes that changed the global economic conditions and the shifting political weights leading to further entrenchment of Singapore’s position a major global port.

Improvements in seafaring technologies

Seafaring technology was improving rapidly after the emergence of Singapore as a port; the first experimental steamships started in the early 1800s and then by 1830s, regional steamboats were running around in Europe as well as along the coasts and rivers of United States of Americas. Ocean-going steamships followed and the first steamship (by Peninsular & Oriental Steamship Co.) carrying mails (passengers, and parcels) arrived in Singapore in 1845.

Steamships shortened the voyage between the east and west significantly, whilst it used to take months (and would vary according to seasons) to sail from London to Singapore, the advent of steamships reduced this journey to approximately 40 days throughout the year. Improvements in the next decade would shave the time down to a single month. This drove up not only the trading activities but also encouraged more visitors to Singapore who would hang around for a short-term stay.

Opium Wars & opening of China market

The end of the first Opium War concluded in 1842 with the signing of the Treaty of Nanking that forcibly opened up the Chinese market to imports from the west. The Chinese market proved attractive to the Europeans and even the Americans who were (unfortunately) buying huge volumes of opium in Turkey to be sold in China. Some of these opium of course ended up within the Singapore market but that is a story for another day.

The ceding of Hong Kong to the British provided a permanent base in the South China sea, further providing for this whole string of territories that help to connect the west to the east for British merchants. Trade between the west and the east grew significantly as a result and these trade flows all will have to pass through Singapore at least for some services.

The turmoil during the First and Second Opium wars also contributed to mass immigration of Chinese in search of more stable lives and also jobs. This particular wave of immigration ensured the dominance of the Chinese ethnic group on the island and also provided a huge youthful workforce with a taste for hardship and hunger for improvements. This labour base ensured that trade services develop and there were sufficient crew to service the incoming vessels.

Opening of Suez Canal

The opening of Suez Canal in 1869 provided further push to east-west trade through shortening of the voyage between Europe and Asia. Trading ships no longer had to sail down to the Cape of Good Hope and up again towards the Gulf of Aden. Trade volume through Singapore almost doubled just within the single year progressing from 1869 to 1870.

The status of a free port continued to attract trading ships as well as merchants. The rival ports of Jakarta (then called Batavia) and Manila levied tariffs and thus were less attractive. American, Jewish, Armenian, Indian, Chinese and Arab traders started setting up trading houses in Singapore. The diversity and multiculturalism was at the heart of this colony; just as its growth and development was powered by the world events. In that sense, Singapore was never quite ‘left-behind’ nor ever unplugged from this world system after the British established themselves.

Entrepreneurship in Singapore

Brought on a little tour of Block 71 today. It’s a wonderful little place for entrepreneurs and business-starter wannabes to try and work on their ideas or start work on their ideas without too much capital nor too much expense. Rental is mostly free, particularly in the co-working space; power is free too so you can be your first employee at a desk and get free power, sometimes with free coffee and potentially free events to attend. Life probably has never been so good for an entrepreneur.

Of course, the costs associated with failure is significant given the opportunity costs. Most of these kids can command pretty decent amount of pay in the existing tight labour market; but I think that place offers a kind of co-working experience, ideas-exchange and tinkering culture that would prove valuable for these entrepreneur wannabes.

What I am concerned about is that this sort of spirit remains only within the tech sector without spewing into the more traditional sort of engineering-based industries. The real economy is still stubbornly reliant on manufacturing to grow. The rise of services is simply an accounting illusion; manufacturing increasingly outsource some of their process design and engineering to third party ‘consulting firms’ which are services. Therefore, value that was previously treated as being generated from manufacturing now becomes re-classified as services. The economic activities taking place is still the same. The bulk of these ‘new services’ are just repackaging and most of the staff or ‘entrepreneurs’ are merely ex-employees who have started these new businesses to capture the benefits of increasing outsourcing.

Yet in order for things to be changed, there has to be more cross-pollination. By far, there is no evidence that the consulting services yielded more engineering innovation in their respective spheres. If anything, the increase in competition only serves to drive improvement in slightly more superficial things such as more user-friendly 3D modelling graphics or better visuals that have little impact on the actual carrying out of the projects. In other words, the kind of market competition we have been generating may not actually be good. This is something for our economic ministries to ponder over…