Profits and surpluses

When companies earn more than they spend, they make a profit. And this profit, reinvested in the right places, turns up more. And the cycle continues. But not to build up profits; rather, there is a larger goal from the cycle. The larger goal is about serving people, bringing goods and services to those who have not yet accessed it.

What this means is that you can return profits to shareholder, or you can expand the business to serve more, ensuring of course that it does not come at the expense of perpetuating that profit cycle.

How about an individual? When we earn more than we spend (which we should in at least a significant part of our lives), we end up with savings. Likewise, how this is reinvested matters because it helps determine that very same cycle. The question for an individual then, is what is the larger goal he or she is trying to achieve.

It could be more consumption of course. So then the business analogy ends here.

Or does it? A business can be self-serving in that it spends on a posh office, lots of perks for executives who only shuffles paper around. Overly indulgent, unproductive consumption might not be too different. We want to be able to invest our surplus in changing our lives and those around us; part of it will enable more consumption but a lot of it are going to be gains from a better culture, opportunities to engage in higher levels of cognition, problem-solving, and creativity.

Being critical

Should a teacher who is critical of the education system he or she works within, encourage and foster that in the students?

It is inevitable that a teacher brings to the classroom his or her own biases and influence the students. Yet for some reasons, with the modern institutions and bureacracy, there seems to be this illusion that things can be standardised. And so teaching can somehow also be standardised – which belittles both the teachers and students alike.

And we think that through all that standardisation, the system can take responsibility of the students more than the teachers. So instead of driving accountability, there’s more interest in creating policies, putting rules and processes in place for just about everything.

The end loss to students probably is not quantifiable. The least we can do, maybe, is to ensure the students are aware of the limitations.

Deep strength

When we were young and playing in the playground, strength was being able to go on the monkey bars and do the full length of it. Then we went to school, where being strong meant good academic results, taking on leadership roles, and being active in sports.

In army, strength was the push-ups and pull-ups you could do, and how short was the time you took to run 2.4km. At work, it was enduring long hours and delivering a good piece of work even under pressure, competing demands.

As you grow further, you take on greater responsibilities, face more uncertainties and confront challenges like death of friends, family. Having to deal with financial burden of caring for the sick, continuing to love your children even as they rebel or resist your care, dealing with crushing deadlines as you disappoint your loved ones with your absence. That becomes strength.

And when you age, when you receive that diagnosis of a terminal illness, you soldier on; trying the different treatments, hanging on to your faith; encouraging your family with your humour. That, is deep strength. Strength which you know that kid in the playground who just did a full length of monkey bar will still take a lifetime to cultivate.

“My grace is sufficient for you, for My strength is made perfect in weakness.” … Therefore I take pleasure in infirmities, in reproaches, in needs, in persecutions, in distresses, for Christ’s sake. For when I am weak, then I am strong.”

2 Corinthians 12:9a, 10, NKJV

Real strength that God grants us, is the strength for life. It is the strength that defeats death; that comes from a hope unseen.

Sustainability goals

So the post on incentives was probably an economics post disguised as a sustainability post. But honestly, it is difficult to get economics out of our daily lives. Even when I talk about career choices, I inadvertently try to perform some kind of cost-benefit analysis on it.

What is bad about economics as it is applied, is that a lot of intangibles or non-measurables get ignored. Yet that is just improper application of economics. The principles behind economics still allows us to make evaluations (in our very subjective human way) on the intangibles and urges us to account for all that.

For example, we can value the environment more than convenience when we bring our own bags, take the trouble to recycle stuff. The action reflects our subjective valuation even if we cannot put a price on it. And precisely because our valuation can change due to specific context, circumstances, psychological priming, that it is going to require a lot of that to make sure we tip the balance in favour of environment and align all the incentives. Not just monetary, but social, and psychological.

In other words, we focus more on our goals of achieving sustainability, having established at a higher level that it is worthwhile. Then we generate the incentive structures for every individual so that habits, actions and all gear towards that goal. Easier said than done.

High school never ends

Was introduced to this song by Bowling for Soup, a pop rock band popular in the 2000s and still active now. Ignoring the bits of somewhat vulgar lyrics, the song is profound in its critique of the superficial, materialistic world.

The essence of the song is that humans care about status roles. It is so primal and it affects us in all kinds of ways in the modern world. We care about who is popular, who we associating with, what we own, use and have – not necessarily because we want them. But because of what people are thinking about us when they see all that.

Are we sure we want a world where it’s just us? Where no objective, true view of each and everyone of us exist?

Shiok

The Danes have “hygge”, the Finnish have “sisu”, the Japanese have “ikigai”, deep concepts that tend not to have linguistic equivalence in other languages, conveying something profound. I was wondering if there was any Singlish equivalent and the closest I came to one that had that kind of positive connotation is “shiok”.

Which makes me wonder about the quality of our culture and what truly we want to identify more with, and to celebrate. Of course, at the bicentennial experience in 2019 we explored traits of self-determination, multi-culturalism and open-ness; the self-determination part still won out eventually at the poll.

The thing about self-determination is there is very little as a collective that we can really latch on to celebrate as a cultural identity. Likewise, shiok seemed to be about common experiences of pleasure but can still be highly subjective (“shiok meh?”). Within the notion of self-determination, there can also be elements of resilience in face of adversity, and some quiet strength. Yet these things don’t feature much in Singlish.

If we continue to just think about “kiasu” and “kiasee” as Singaporean traits, tell ourselves stories about fear, losing, anxiety and death, we are just perpetuating a very negative narrative that no doubt drives us in the direction of a mental health crisis. We need a positive Singlish term embedded in our culture to identify with.

Curing meats

I left about 1 kg of marinated chicken breast in the fridge for almost a week – having forgotten about it. It was closed in an air-tight container and I thought I’d try roasting it anyways. It turned out to be pretty good! In fact better and crispier than what I’ve previously done.

It was time and the ingredients which helped to draw moisture out of the chicken to the right level such that the roasting brought out a better texture and flavour. And it dawned on me how many things in life do take time and a combination of things to get better. In the modern world where everything seems rushed for time, I’d seek out these things that takes time and become exponentially better because things that compound non-linearly are usually undervalued.

Which is probably why marinated meats while often having been kept longer, actually fetch a higher price. Well actually there’s more to it than that but I’m just pointing out an arbitrage opportunity that our modern lives seem to produce.

Perfectionism the enemy

Bought something from Shopee which arrived after I needed it so I gave it a 4-star review but was hustled by the seller to change it to 5-star on account there was nothing wrong with the product. Left a Carousell review for a very kind and nice seller but on the punctuality point I put 4-star (good, rather than very good), which resulted in him getting only 4.7 stars from me. He deleted his “Thank you” message which he left after I said I reviewed (it was requested by him).

I have nothing against star ratings for review systems and I’ve personally benefitted from kind reviews by previous buyers. But I think the system is broken because it pushes people to desire perfect scores which is not practical nor useful at the system level. Engaging in this mutual pleasing defeats the whole reviews system just like how people in most US restaurants expect a tip and it is no longer tied to service quality.

Of course, the platform gains in short run by attracting more sellers on it but in long run if the review system is broken or perceived as just a pack of lies, they lose their value.

Why me?

A humble unasuming man who has done good work for a community where he has been voted to lead the committee for the neighbourhood. He asks God, ‘Why me?’ And takes on the responsibility in trusting in God to lead and guide Him. There is still the ‘Here I am’ moment when he takes up the responsibility but his confidence is not in himself but in God.

His brother had been a fit young man, always exercised and practised healthy habits. He was diagnosed with pancreatic cancer and it was not discovered until late stage. He asks God, ‘Why me?’ And accepts the diagnosis, trusting in God’s plan for him. There will be the struggles, the “what did I do to deserve this?”, but also the acknowledgement: “the days of man are numbered by You Lord”.

Genuine faith is not about being triumphant in your own circumstances but in the victory that God has won on the cross. And each win or lost in the life we live on this earth are but tests – all of them seeks a faithful response. We will not always pass them; but I want to show here that the Christian faith is not one-sided, all positive but much broader and encompassing so much more.

The complain cycle

Years ago Singaporeans had a reputation of complaining. I’m not sure if this is still the case. I think they just call it feedback now. But the poison in complaining is not that it taxes resources of companies and government agencies by way of trying to address even trivial issues. It is the attitude that it creates.

It coaxes our mind into the habit of denying responsibility. It is a way by which we de-stress by assigning blame but doing nothing to improve the situation. In short run, you might be better off psychologically but because it does not address the problem at its roots, your stress level remains if not heightened.

There is a way to complain that rectifies this. First state the circumstance – which is completely neutral – to yourself and stakeholders. It should ideally point to things that happen without stating names or parties involved. For example “the pizza arrived at 1600hrs when I ordered it at 1200hrs” rather than “you guys delivered the pizza late”. Then go on to state your intentions and expectations, and take ownership if it: “your website stated that it was going to arrive in 45minutes from ordering and I needed to take my lunch at 1300hrs so I had expected to have my lunch on time”.

Then, having established the reasonability of your expectations (because if by now you articulated it and feel it is not a reasonable expectation then please don’t waste resources complaining); then invite the other party to take responsibility for any mistakes on their part: “I had to bear the cost of your mistake – whether it is the misleading statement on the website or the delay in delivery. I can only appeal to your goodwill in making this up to me”

Ultimately in this case, the actual problem they have is with their system and they have to rectify it. But the challenge we have is our expectations and correspondingly, we have to deal with ours.